Data Center Facilities Technician

Company: Salute Mission Inc.
Location: Gainesville
Posted on: January 27, 2023

Job Description:

Across the data center industry from deployment, through operations and maintenance, to decommissioning Salute Mission Critical is the industry leader of delivering global data center services executed with military precision.At Salute, we don't have employees. We have team members. It's our culture, and it's a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety and responsibility.Job Description:The Data Center Facilities Technician is responsible, as part of a team, for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The Facilities Technician primarily interacts with Data Center Operators (DCOs), clients, and vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, emergency diesel generators, electrical switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems, and a basic understanding of this equipment would be preferred.The Facilities Technician also provides comprehensive data center white space support for IT infrastructure, which may include monitoring, troubleshooting, reporting, and day-to-day maintenance all of this being site-dependent and as per the service level agreements with our clients. Facilities Technicians are also responsible for using event monitoring and management systems to provide notifications and escalations to stakeholders during service outages. Responsibilities:

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades
• Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions
• Rapid response, investigation, and management of indoor emergency situations and air quality complaints
• Have a complete working knowledge of creating, closing and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of work
• Monitor performance/note deficiencies of service contractors and recommend changes as necessary Perform other related duties and responsibilities as assigned by management
• Supports the delivery of data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems.
• Acts as an operational contact for data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services.
• Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems.
• Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths.
• Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space.
• Supports offsite points-of-presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services. Qualifications:
  • A minimum of 5 years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems
  • High school diploma or general education degree (GED) and two+ years' experience in electrical systems, refrigeration and/or HVAC. Or equivalent combination of education and experience.
  • Knowledge of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units, and CRAC units.
  • Good observation skills and problem-solving ability. Physical Requirements:
    • Ability to Lift over 50lbs
    • Ability to bend and kneel for extended periods of time
    • Ability to climb ladders and access compact spaces.
    • Color perception is necessary to perform certain critical aspects of the job
    • May be required to workday, evening or night shifts, weekends, and holidays. If your professional growth and compensation trajectory are restricted in any way, consider
    • Stepping into a role with a nationally recognized leader in the Mission Critical market
    • Working with an employer who maintains a corporate philosophy to hire only our nation's best
    • Who invests in and are unilaterally committed to continuing the enrichment of their employeesIf you have what it takes to work in a dynamic, fast-paced environment we welcome the opportunity to provide more detail and explore your current situation and interests.Military experience is preferred

Keywords: Salute Mission Inc., Germantown , Data Center Facilities Technician, Professions , Gainesville, Maryland