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Sr. Solution Architect (Post Sales Implementation)

Company: Deque Systems, Inc
Location: Herndon
Posted on: May 16, 2022

Job Description:

Career Fulfillment & Culture

People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deques core values are central to our culture of customer satisfaction. Do you share them?

  • Innovation with results that matter
  • Deliver what you promise
  • Can-do attitude
  • Open, direct & respectful communications
  • We care deeply
  • We practice humility

    At Deque, you'll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches. Accessibility Consultants at Deque also love their jobs because of the support systems in place.

    Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, & CPWA certifications issued by the IAAP than any accessibility testing company in the world.

    Position Description

    Deque is the brand leader in Digital Accessibility, the hottest trend is Customer/User Experience that is more than a trend - it is about Digital Equality for all people regardless of ability. If you are passionate about good code and equality, you will love Deque and our mission.

    Our customer's hire us to help them create accessible products by adding the right tools and practices for their product development process. As a Solution Architect you will become the advisor our customer's digital development teams trust to guide them as they incorporate accessibility practices and adopt our tools. To do that, you will need to assess each development teams practices, process, and toolchains so you can recommend the most efficient way for them to improve the accessibility of their product and get full value from our accessibility testing tools.

    Primary Responsibilities
    • Solution Architects at Deque Systems are the trusted advisors and technical consultants who ensure that our customers get full value from our products
    • Provide world-class technology support of Deque solutions while working with customer implementation teams and Deque support and engineering teams to ensure successful implementations and adoption of Deque products.
    • Develop a good understanding of customer's accessibility objectives, use cases, project team members and key players
    • Work collaboratively with very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
    • Help customers understand the value of our products and solutions offerings as they develop and grow their accessibility programs
    • Understand and articulate opportunities to improve and optimize results of customer usage and implementation of Deque products, and help build business cases for further investment in Deque products.
    • Provide the Deque product teams with insights learned from working directly with our customers' development teams.

      • At least 5 years' experience in software development or implementation role
      • At least 2 years' experience in a customer-facing technical role
      • Deep understanding of UI and front-end technologies (HTML, CSS, JavaScript, etc.)
      • Good understanding of CI/CD pipeline components
      • Experience with UI test automation frameworks
      • Excellent communication and presentation skills
      • Proven track record of working with various players in the customer organization to understand and solve problems and deliver desired results
      • Ability to work on multiple customer projects concurrently

        About Deque

        Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.

        We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With over 250,000 installed extensions and 4,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.

        Job Location


        How To Apply

        Apply by submitting your resume and a cover letter. Applications without a cover letter will not be considered.

        In your cover letter:
        • Explain your interest in joining Deque and how you align with our Core Values
        • Depict key attributes that differentiate you as a candidate

          Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required.

          Thank you for your interest in joining our exciting company!

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Keywords: Deque Systems, Inc, Germantown , Sr. Solution Architect (Post Sales Implementation), Sales , Herndon, Maryland

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