Salesforce Business Analyst (Remote)

Company: Oshkosh Corporation
Location: Hagerstown
Posted on: May 26, 2023

Job Description:

About JLG, an Oshkosh companyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world.The Business Analyst within Information Technology will work closely with other business analysts to understand business processes, workflows, and their relationships to current and future software solutions. This role will support the creation of detailed business requirements, system documentation, and implementation of quality software solutions.YOUR IMPACTThese duties are not meant to be all-inclusive and other duties may be assigned.

• Document and track the current and future states of business processes and requirements within one or more functional business areas.
• Create functional and technical specifications based on business requirements. Evaluate changes to requirements and assess impacts of changes. Tracks requirements from business case to implementation while maintain requirements for reuse.
• Assist in the integration of testing for projects and provide support for user acceptance testing.
• Define test scenarios within one business function to articulate new functional software needs. Assist in the defining and participating in test plans, test strategies, and the creation of scripts.
• Provide artifacts (data model, data maps, knowledge base articles, etc.), educate, and support production team when needed.
• Identify and gather appropriate business requirements to create the necessary solution to satisfy the business need.
• Assist with facilitation of requirements gathering within one or more business functional areas to develop a comprehensive business requirements document(s).
• Work in conjunction with project manager to build test plan, create business test scripts, and update existing scripts.
• Develop project related policies and procedures, review end user training documentation and assist in training.
• Understand business processes and systems for their functional area and act as a liaison for the functional area between IT and application team and the business.
• Provide ongoing day-to-day support for the applications team in addition to project management responsibilities.MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Information Systems or equivalent.
  • Three (3) or more years of experience in Business Analysis, Information Technology, or in a related area.
  • Ability to travel up to 20%.STANDOUT QUALIFICATIONS
    • Experience working independently and taking initiative.
    • Ability to guide less experienced business analysts.
    • Knowledge and understanding of IT Infrastructure Library (ITIL) Service Management.
    • Analytical, written, and verbal communication skills.
    • Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
    • Experience in business analytics and system design analysis.
    • Attention to detail, problem solving, and decision making skills.
    • Salesforce Certified Business Analyst
    • Salesforce Certified AdministratorWHY OSHKOSH?Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees' success through various skills and training opportunities. Named one of the World's Most Ethical Companies by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the 15k+ team members around the world who embody them.We put people first. We do the right thing. We persevere. We are better together.*OSK1917Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: 920-502-3009 or corporatetalentacquisition@oshkoshcorp.com.Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Keywords: Oshkosh Corporation, Germantown , Salesforce Business Analyst (Remote), Professions , Hagerstown, Maryland