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Operations Technician 2-Federal MB

Company: Lumen
Location: Herndon
Posted on: March 20, 2023

Job Description:

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and YouTube: /lumentechnologies.

The Role
The Operations Technician 2 will work in a challenging, hands-on environment as part of the Lumen PMO in support of the JWAN Contract. Applies advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues. Leads the development, evaluation and implementation of new and innovative principles, processes and applications.

The Main Responsibilities
--- Analyzes, administers, and maintains telecommunications and network cabling infrastructure.

--- Responsible for tasks assigned by project managers in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure.

--- In-depth knowledge of TDM networks

--- Dress, terminate and test cables and components, Ability to work with power tools and ladders

--- Ability to work well with others and communicate with supervisors. Computer literate with basic Networking Skills

--- Installs, maintains and repairs voice and data communications systems

--- Interprets service orders, circuit diagrams, and electrical schematics

--- Tests, locates, installs, and repairs cabling infrastructure associated with trouble calls, and performs routine maintenance

--- Verifies work order information and receipt of all necessary equipment and information

--- Verifies service by testing installed cabling; identifying, correcting, or escalating problems

--- Well versed in the use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs and fiber power meters.

--- Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications

--- Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation

--- Maintains current knowledge of relevant technologies as assigned

--- Participates in special projects as required

--- Identify, track and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards

--- Computer literate with basic Networking Skills

What We Look For in a Candidate
Perform day-to-day management of overall contract operations, supporting multiple projects and groups of contractor personnel at multiple locations.

Work with the higher-level program manager, if applicable, to provide effective and efficient management of the contractor's effort.

Allocate resources (staffing, facilities, and budgets) on assigned contract tasks.

Review and provide input to the Integrated Program Baseline (or resource loaded schedule) to the Government.

Ensure compliance with all regulatory and administrative requirements imposed by the contract in coordination with the Contractor's contracts staff.

Be knowledgeable of the guidelines provided by the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), DoD 5000 series, and Intelligence Community Directive (ICD) 801 policies.

Conduct and support requirements analysis, resource allocation, project costing, deliverable tracking, schedule and financial data monitoring, and reporting.

Must have at least three (3) years of demonstrated experience in the management and control of funds and resources using complex reporting mechanisms such as Earned Value Management and at least five (5) years direct experience in managing multi-task contracts and subcontracts of various types and complexity, as well as experience in leading a multi-vendor environment.

Must have a PMP. DAWIA PM III or FAC-P/PM Mid-Level in Program Management

Requisition #: 320731

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range Salary Min : 51210

Salary Max : 114120

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range Salary Min : 51210

Salary Max : 114120

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

Keywords: Lumen, Germantown , Operations Technician 2-Federal MB, Professions , Herndon, Maryland

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