DT Business Analyst - Salesforce
Company: JLG Industries Inc
Location: Hagerstown
Posted on: January 27, 2023
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Job Description:
About JLG, an Oshkosh companyJLG began in 1969, when our
founder, John L. Grove set out to resolve growing safety concerns
in the construction industry. Since then we have been committed to
understanding the challenges and delivering innovative solutions to
the access market. We partner with customers to provide quality
equipment, training opportunities and trusted support within the
access industry. We are a global company, and our
products-including mobile elevating work platforms, telehandlers,
utility vehicles and accessories-can be found all over the
world.JOB SUMMARY:The Business Analyst within Information
Technology will work closely with other business analysts to
understand business processes, workflows, and their relationships
to current and future software solutions. This role will support
the creation of detailed business requirements, system
documentation, and implementation of quality software
solutions.YOUR IMPACT:These duties are not meant to be
all-inclusive and other duties may be assigned.Document and track
the current and future states of business processes and
requirements within one or more functional business areas.Create
functional and technical specifications based on business
requirements. Evaluate changes to requirements and assess impacts
of changes. Tracks requirements from business case to
implementation while maintain requirements for reuse.Assist in the
integration of testing for projects and provide support for user
acceptance testing.Define test scenarios within one business
function to articulate new functional software needs. Assist in the
defining and participating in test plans, test strategies, and the
creation of scripts.Provide artifacts (data model, data maps,
knowledge base articles, etc.), educate, and support production
team when needed.Identify and gather appropriate business
requirements to create the necessary solution to satisfy the
business need.Assist with facilitation of requirements gathering
within one or more business functional areas to develop a
comprehensive business requirements document(s).Work in conjunction
with project manager to build test plan, create business test
scripts, and update existing scripts.Develop project related
policies and procedures, review end user training documentation and
assist in training.Understand business processes and systems for
their functional area and act as a liaison for the functional area
between IT and application team and the business.Provide ongoing
day-to-day support for the applications team in addition to project
management responsibilities.MINIMUM QUALIFICATIONS:Bachelor's
degree in Computer Science, Information Systems or equivalent.Three
(3) or more years of experience in Business Analysis, Information
Technology, or in a related area.Ability to travel up to 20%.STAND
OUT QUALIFICATIONS:Experience working independently and taking
initiative.Ability to guide less experienced business
analysts.Knowledge and understanding of IT Infrastructure Library
(ITIL) Service Management.Analytical, written, and verbal
communication skills.Experience and proficiency with various
web-based software applications including Microsoft Office Word,
Excel, PowerPoint, SharePoint, etc.Experience in business analytics
and system design analysis.Attention to detail, problem solving,
and decision making skills.Salesforce Certified Business
AnalystSalesforce Certified AdministratorWHY OSHKOSHPEOPLE FIRST
CULTUREFinancial Wellbeing: Competitive Salary and Incentive plans,
Health Savings Account, Flexible Spending Account, Paid Time Off,
Education Reimbursement, Opportunity to AdvanceBenefits: Medical
and Prescription, Tobacco/Nicotine Cessation, Dental, Vision,
Fertility Program, Preventive Care Incentives, Wellbeing Program,
Discount Program on hundreds of brandsWORKING CONDITIONS:Physical
Demands: Frequent Sitting, Hearing, Talking, Visual, Typing, Manual
Dexterity; Seldom Standing, Walking/Running, Reaching, Driving,
Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive
Motion, and Lifting/Carrying and Pushing/Pulling up to
40lbs.Oshkosh is committed to working with and offering reasonable
accommodation to job applicants with disabilities. If you need
assistance or an accommodation due to disability for any part of
the employment process, please contact us at: or .Oshkosh
Corporation is an Equal Opportunity and Affirmative Action
Employer. This company will provide equal opportunity to all
individuals without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
veteran status. Information collected regarding categories as
provided by law will in no way affect the decision regarding an
employment application.Oshkosh Corporation will not discharge or in
any manner discriminate against employees or applicants because
they have inquired about, discussed, or disclosed their own pay or
the pay of another employee or applicant. However, employees who
have access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with Oshkosh Corporation's legal duty
to furnish information.Certain positions with Oshkosh Corporation
require access to controlled goods and technologies subject to the
International Traffic in Arms Regulations or the Export
Administration Regulations. Applicants for these positions may need
to be "U.S. Persons," as defined in these regulations. Generally, a
"U.S. Person" is a U.S. citizen, lawful permanent resident, or an
individual who has been admitted as a refugee or granted
asylum.
Keywords: JLG Industries Inc, Germantown , DT Business Analyst - Salesforce, Professions , Hagerstown, Maryland
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