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Production Manager

Company: Paul Davis Restoration of Northern Virginia
Location: Ashburn
Posted on: August 7, 2022

Job Description:

Job DescriptionJob title: Production Manager/LeaderReport to: Operations Leader About UsFounded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises providing emergency services to repair and clean-up damage to residential, institutional, and commercial structures from fire, water, storm, mold, and other disasters. Paul Davis Restoration of Northern VA, founded in 2006, continues to experience rapid growth and expansion. We are looking for leaders to provide extraordinary care serving others in their time of need. Paul Davis Restoration of Northern VA embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. PurposeThe Production Manager will partner with property owners, adjusters, and Project Managers after traumatic events such as a fire or flood to clean up and repair damage to residential and commercial property. As a Production Manager, you will build and maintain relationships with staff, insurance professionals communicating with local adjusters, desk adjusters, and program specialists to manage the life of the job from sale to closure Responsibilities · Manage and delegate the starting and completion of reconstruction projects· Train and coach team members that produce reconstruction projects· Communicate with customers frequently on status· Conduct annual, mid-year and 90-day performance reviews with all direct report team members· Find, hire, and train new team members using ROTOR skill set· Conduct Weekly L10 and GS&R meetings (Traction methodology)· Responsible to assist in resource management with emergency services· Create work orders for projects· Schedule vendors and sub-contractors for repairs to be completed· Manage an on-site Project Manager on each project· Work with customers on material selections· Order materials· Approve purchase orders· Collect Account Receivables· Review estimates as needed, align budgets with expectations· Provide weekly updates on all projects that are active· Provide construction feedback· Communicate and negotiate with insurance carriers and property owners· Conflict resolution with carriers, property owners, vendors, and tradesmen· Audit of customer service complaints· Manage and exceed budget expectations · Assist in collections· Monitor job sites for safety issues, quality and for training opportunities· Attend industry related trainings and industry association events· Weekly manager on call duties· Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics· Participate in monthly after hours on-call support· All other duties as assigned Basic Qualifications· 0-3 years prior background as a restoration/mitigation estimator or insurance professional· Residential or Commercial rebuild construction knowledge· Experience in construction management/supervision (lead a team)· Competency in Microsoft applications including Word, Excel, and Outlook· Self-motivated to get results· Succinct and professional in verbal and written communication· Attention to detail· Positive, can-do attitude· Team player· Ability to prioritize, organize, and think critically. Preferred but not required· Five plus years of experience in a Management or Leadership role within the Restoration/Construction Industry· Familiarity with different insurance carriers and their guidelines · Familiarity with Matterport and Hover software · Familiar with XactAnalysis and XactContents, Symbility· Bachelor's degree preferred Working Conditions· Remaining in a stationary position, often standing or sitting for prolonged periods while working on a computer· Adjusting or moving objects up to 20 pounds in all directions· Repeating motions that may include the wrists, hands, and/or fingers Benefits· Paid training industry certifications (we will pay for two certifications per year)· Health, dental and vision insurance· Paid holidays, sick and vacation days· Monthly cross-training opportunities· Retirement plan - we invest whether you do or not· Great culture and team· Fun team building events The LocationVirginia Counties: Loudoun, Fairfax, Fauquier, Stafford, Prince William

Keywords: Paul Davis Restoration of Northern Virginia, Germantown , Production Manager, Professions , Ashburn, Maryland

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