Help Desk Analyst, Junior
Company: Booz Allen Hamilton
Location: Winchester
Posted on: June 25, 2022
|
|
Job Description:
Job Number: R0139262
Help Desk Analyst, JuniorKey Role:Provide end user support for a
mission critical system for a federal law enforcement customer.
Join a large Agile team supporting continued system development and
maintenance. Stay abreast of new functionality added through
regular software releases. Communicate and respond to help desk
requests across multiple mediums, including in-person, phone, and
email, effectively and professionally.Apply basic principles,
theories, and concepts to job assignments. Exhibit technical and
operational proficiency in solving problems of moderate complexity.
Contribute to the completion of projects and programs in area of
expertise.Basic Qualifications:-Experience working in a help desk
environment-Experience with troubleshooting hardware and software
issues-Top Secret clearance-HS diploma or GEDAdditional
Qualifications:-5+ years of experience working in a help desk
environment-Experience with scripting or PowerShell-Bachelor's
degreeClearance:Applicants selected will be subject to a security
investigation and may need to meet eligibility requirements for
access to classified information; Top Secret clearance is
required.We're an equal employment opportunity/affirmative action
employer that empowers our people to fearlessly drive change - no
matter their race, color, ethnicity, religion, sex (including
pregnancy, childbirth, lactation, or related medical conditions),
national origin, ancestry, age, marital status, sexual orientation,
gender identity and expression, disability, veteran status,
military or uniformed service member status, genetic information,
or any other status protected by applicable federal, state, local,
or international law.#LI-AH1, DH1, DRE1
Keywords: Booz Allen Hamilton, Germantown , Help Desk Analyst, Junior, Professions , Winchester, Maryland
Click
here to apply!
|