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Food Service/Commercial Laundry Technician - Winchester

Company: Procter&gamble
Location: Winchester
Posted on: November 22, 2021

Job Description:

b'Procter & Gamble Professional (PGP) is a growing and highly entrepreneurial business, focused on improving the lives of our consumers away from home.xc2xa0 Our propositions include branded products, equipment, service and technical support systems.xc2xa0 The Technical Services Organization (TSO) is charged with program installation, maintenance and technical support.xc2xa0 Our desired end-state is completely satisfied customers that lead to product and program compliance, long-term retention, and provide a virtuous business and organization growth cycle.nThis is a full-time role, working from your home office, to meet expanded equipment and service requirements both internally and externally.xc2xa0 Job scope includes:xc2xa0 1) installing, supporting/servicing assigned Total Food Service (TFS), including mechanical warewash, customers, 2) installing, supporting/servicing assigned on-premise laundry customers, 3) supporting all housekeeping and COE equipment/service areas,xc2xa0 and 4) training and coaching for Sr. FSTs on OPL and MWW. xc2xa0The work includes in-depth knowledge of respective equipment, service, maintenance, trouble shooting, chemical product interactions, and procedures.xc2xa0 xc2xa0All of this requires a high level of customer context and interaction.nQualificationsnThis role is located in geographic areas based on business need, reports to assigned National Service Organization (NSO) Team Leader.xc2xa0 Some on-call weekend and off-hours work is required.xc2xa0 The ideal candidate would have a background working with commercial dish machines and commercial laundry equipment, hand tools, electrical systems and plumbing.xc2xa0 The work must be done in a way that supports year-to-year volume and profit results, improve customer retention, and delivers superior customer service and team building results.nCommercial mechanical warewash equipment and chemical dispensing pumps expertise.xc2xa0 This also includes proficiency and ability to read schematic drawings. Commercial on-premise laundry dispensing equipment mounting and machine programming/modification. Excellent working knowledge of appropriate tools, data, implements and service needs. Obtain and maintain NRA ServSafe certification and potentially NEHA CP-FS certifications. Managing the customer workload for their geographic territory and completing all work on time with excellence. Understand all regulatory and safety requirements in the areas that affect our mechanical warewash and on-premise laundry program.xc2xa0 Proficient in laptop and tablet technology to include but not limited to Word, Excel, PowerPoint, and mechanical warewash and on-premise laundry program controllers/programing. Ability to train others on OPL and MWW. Adjust to competitive, industry and external customer environments xe2x80x93 locally and regionally.xc2xa0 Establish and cultivate key customer relationships where appropriate/necessary so that we have a clear path to solve problems quickly, as defined by the customer, and grow the base business. xc2xa0Interfaces with external, end-using customers as defined by the business and internal organization, Reports directly to assigned NSO Territory Operations Manager (TOM); receives daily direction from NSO Team Leader.xc2xa0 Works collaboratively with NA TSO peers, and technical support teams both TSO/R&D.n * Work schedule may include 12 hour shifts,xc2xa05 day work week, occasional weekends, and night shiftsn * On-call coverage which may include:xc2xa0 occasional weekends, holidays and night shiftsn * Manage work order workload and complete on time with excellencen * Lift, lower and carry objects up to 50 lbs.n * Push and pull objects up to 50 lbs.n * Climb a vertical ladder.xc2xa0 Ability to go up and downn * Climb up and down stairsn * Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment.xc2xa0 Surface:xc2xa0 concrete, asphalt (uneven surfaces).n * Operate a computer keyboard to input and access data, and phonen * The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirtn * The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and firesn * Must have a valid driverxe2x80x99s licensen * Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditionsn * Candidate must live within 50-75 miles of the specified city.xc2xa0 This position includes a company car.'by Jobble

Keywords: Procter&gamble, Germantown , Food Service/Commercial Laundry Technician - Winchester, Professions , Winchester, Maryland

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