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Data Center Technician

Company: LevelUp Force
Location: Germantown
Posted on: May 7, 2021

Job Description:

LevelUp Force has an urgent need for a Data Center Technician to support the Operations Team of one of our prestigious Satellite Network Provider customers in Germantown, MD with team. ** Must be able to support a rotating 24x7x365 on call work schedule** This position will work closely with the onsite Technical Support and Engineering teams, the Network Management Center, and all customer engineers and management. Responsibilities:

  • Support a highly complex communications network and be responsible for 99.99% system uptime with zero defects.
  • Perform system-monitoring, routine preventive maintenance, customer problem tracking, and network problem resolution for Baseband, IF, and RF Communications and related backend systems.
  • Perform System Administration, Network Monitoring and Management, new build-outs, and maintenance of the IP and system infrastructure.
  • Troubleshoot issues and develop procedural and technical recommendations for improvement.
  • Plan and coordinate implementation of new products into the production environment.
  • Perform system and equipment level capacity monitoring, planning, and network performance activities.
  • Maintain equipment inventory and configuration management records, including software releases, patches, and hardware changes.
  • Ensure compliance with applicable Data Center Standards, Service Management Quality Program, and ITIL standards. Basic Requirements:
    • Associates degree, electronics school certification, or equivalent military training and experience.
    • 3 or more years experience with LAN/WAN industry standards, and working knowledge of TCP/IP and Ethernet configuration and functionality
    • 2 or more years working knowledge of Unix/Linux systems Preferred Qualifications:
      • Industry certifications are a plus (Microsoft, Linux, VMware, Cisco)
      • Ability to multi-task while meeting deadlines, and work well under pressure.
      • Basic electronics troubleshooting skills desirable (ability to use and interpret readings from a range of test equipment including spectrum analyzer, oscilloscope, protocol analyzer, power meter, Fiber test sets, etc.).
      • Candidates must have excellent problem-solving, customer relations, and written and oral communication skills.
      • Candidates must be highly self-motivated and independent, and comfortable working with others in a distributed environment Job Requirements:**Must be able to work and manage a 24 x 7 x 365 schedule including rotating on-call shifts** This position will include rotating monthly shift work (10am - 6pm, 2pm - 10pm, and 10pm - 6am)

Keywords: LevelUp Force, Germantown , Data Center Technician, Professions , Germantown, Maryland

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