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Datacenter Technician III

Company: Astreya
Location: Ashburn
Posted on: April 9, 2021

Job Description:

Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.
What this Job Entails:
The Data Center Technician I will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.
Scope:

  • Follows established procedures on routine work
  • Requires detailed instructions
    Your Roles and Responsibilities:
    • Assist with installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
    • Confirm and label devices, rack and cables.
    • Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
    • Knowledge of Linux server
    • Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
    • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position,
      Required Qualifications/Skills:
      • High school diploma or general education degree (GED) and 5 to 8 years' related experience and/or training; or equivalent combination of education and experience
      • Excellent verbal and written communication skills in English
      • Ability to respond to any On-Call request within 1 hour, while on-call
      • Understanding of how to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
      • Familiarity with working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
      • Ability to adapt to changing priorities, conditions, and circumstances
      • Strong organization skills
      • Working knowledge of computer hardware
      • Understanding of networking components and infrastructures
      • Knowledge of copper and fiber testers
      • Excellent troubleshooting skills
      • Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
      • Familiarity with cable management and knowledge of how to run fiber and copper in a data center
      • Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
      • Able to operate material handling equipment - server lifts, pallet jacks, and forklifts (if certified)
      • Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
      • Ability to learn new software
        Preferred Qualifications:
        • Certifications in Data Center technologies are desired
        • Hands on experience in electrical, HVAC, and data center infrastructures
        • Familiarity with ticketing systems
        • Working knowledge of networking components and infrastructures, including Wi-Fi
          Physical Demand & Work Environment:
          • Physically assist in moving and racking equipment.
          • Able to safely lift and move a minimum of fifty (50) pounds
          • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
          • Must have the ability to move from place to place within an office environment
          • Must be able to use a computer
          • Must have the ability to communicate effectively
          • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
            What can Astreya offer you?
            • Employment in the fast-growing IT space providing you with a variety of career options
            • Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
            • Introduction to new ways of working and awesome technologies
            • Career paths to help you establish where you want to go
            • Focus on internal promotion and internal mobility - we love to build teams from within
            • Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
            • Education Assistance
            • Dedicated management to provide you with on point leadership and care
            • Numerous on the job perks

Keywords: Astreya, Germantown , Datacenter Technician III, Professions , Ashburn, Maryland

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