Senior Systems Engineer

Company: Micro-data Systems Inc.
Location: Germantown
Posted on: September 19, 2023

Job Description:

Sr. Systems Engineer Storage Services 100% On-site in Germantown, MD
As a Sr Systems Engineer in Storage Services, you will ensure the stability, integrity, and efficient operation of the Storage systems that support our DR clients. The Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of Infrastructure Storage systems while mentoring team members with client support. Responsibilities include but not limited to:

• Responsible for the development & execution of processes and control systems to ensure the consistent delivery of highly available Storage platforms.
  
• Remediation of storage incidents including timely responses, thorough analysis, and all proper follow-up actions.
  
• Create and manage infrastructure architecture, requirements, design specifications, and documentation
  
• Responsible for overseeing of incident queues to ensure service level service levels are met.
  
• Provides quality internal and external customer service surrounding the Company values.
  
• Provides clear & accurate communications to the participating project team regarding assigned tasks to meet implementation deadlines and objectives.
  
• Completes assigned installs and implementation projects in a timely fashion.
  
• Develops documentation of environments to accurately reflect the as-built information of the solution design and include details of our Storage environments.
  
• Act as the primary resource for ensuring the successful completion of tasks assigned to deploy Storage solutions.
  
• Alerts supervisor and project management representative of any hardware or Storage issues impacting the delivery of services.
  
• Has demonstrated a broader or advanced skill set and successfully completed advanced training to be able to provide support for more complex problem resolution.
  
• Pre-sales support - collaborate with Sales Engineer and Sales Executives and various groups to select appropriate design, process, and test to ensure the compatibility of system components for client solution.
  
• Follows documented procedures for installing, maintaining, and administering server hardware and software environments.
  
  Required Skills
  
  
  • Deep understanding of multiple technical functions such as VMware, Storage NAS, and SAN, network fundamentals
    
  • Hands-on administration and operation of scalable storage infrastructures
    
    • Experience in Storage hardware/software technologies such as:
      
      
      • IBM - Global Mirror
        
      • Pure - Pure1 Manage
        
      • Netapp - Snapmirror, Snapvault, ONTAP, OnCommand
        
      • EMC - Navisphere, SRDF, Avamar, Isilon, ActiveIQ, DataDomain, VMAX
        
        • HPE - 3PAR
          
        • Object Storage
          
        • Block and File Storage management and optimization: upgrades, audits, performance monitoring and troubleshooting, migration, volume configuration, and provisioning
          
        • Perform daily operations, problem research/resolution, and systems management tasks
          
        • Internal/External (SAN) DASD general understanding and support.
          
        • Possess a solid understanding of backup/replication technologies (IBM Global Mirror, Pure, NetApp Snapmirror, EMC SRDF).
          
        • Knowledge in Virtual Tape Library (VTL) solutions
          
        • Troubleshooting skills, analytical skills, experience in high availability/real-time environment.
          
        • Must be able to work in an on-call rotation and support for Client Test Exercises or Disaster Declaration
          
        • IBM Storage - FlashSystems, Spectrum Virtualize, Spectrum Scale, DS8000.
          
        • Storage Area Networking (Brocade and/or Cisco MDS).
          
        • Cloud experience, specifically AWS, Azure, and Google Cloud.
          
        • Linux knowledge is a plus.
          
        • Automation scripting knowledge.
          
        • Excellent analytical abilities resulting in problem identification and resolution.
          
          #CB

Keywords: Micro-data Systems Inc., Germantown , Senior Systems Engineer, Other , Germantown, Maryland