GermantownRecruiter Since 2001
the smart solution for Germantown jobs

Technical Support Specialist - 2 Days On-Site, 3 Days Remote

Company: latitude
Location: Charles Town
Posted on: March 19, 2023

Job Description:

Looking for a Technical Support Specialist with 2+ years of desktop support experience along with solid experience with Windows and Citrix.

This position is located in Charles Town, WV and will be a Hybrid of Remote and On-Site work (2 days On-Site, 3 days Remote).

Salary range: $50k-$55k/year

Primary Responsibilities

  • Installing, troubleshooting, and repairing PC hardware and software
  • Provide support to users on-site and remotely via remote access, phone, chat, email, etc.
  • Develop, test, install, configure, update, and troubleshoot computer hardware and software.
  • Create proper documentation, diagrams, and other detailed instructions to help other employees make the best use of new technologies.
  • Evaluate and solve or escalate issues in a timely manner
  • Communicates status of issues and projects to involved parties
  • Creates and manages user accounts and access within policies to ensure optimal productivity.
  • Troubleshoots and resolves end-user issues related to enterprise applications.
  • Maintain a safe and secure environment for company and customer data.

Keywords: latitude, Germantown , Technical Support Specialist - 2 Days On-Site, 3 Days Remote, Other , Charles Town, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Germantown RSS job feeds