Technical Trainer
Company: Mantech International Corporation
Location: Herndon
Posted on: January 27, 2023
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Job Description:
Secure our Nation, Ignite your Future
Become an integral part of a diverse team while working at an
Industry Leading Organization, where our employees come first. At
ManTech International Corporation, you'll help protect our national
security by providing enterprise IT support for one of our most
critical customers in the Intelligence Community.
As we embark on a transformational journey with our customer where
high operational availability is vital and service excellence is
the norm, you will be rewarded with meaningful and purposeful work,
shaping the success of a new program, and gaining experiences to
advance your career.
Currently, ManTech is seeking a motivated, career and
customer-oriented Technical Trainer. You will be responsible for
developing training programs using proven adult learning
methodologies and techniques to design and develop engaging
learning activities and compelling course content that enhances
retention and knowledge transfer to a team delivering IT services
and advanced technical solutions to a diverse group of Intelligence
Community customers.
Responsibilities include, but are not limited to:
* Collaborate with subject matter experts to identify audience's
training needs.
* Create instructional goals and content that support goals by
applying tested instructional design theories, practice, and
methods.
* Create visual aids (audio, video, simulations, e-learning
modules, etc).
* Facilitate and/or present training classes and develop criteria
for evaluating effectiveness of training activities.
* Stay abreast of training and development research: learning
theory, motivation theory, and new materials, methods, and
techniques.
* Evaluate and/or oversee contractors or vendors to develop and/or
administer training programs
* Identify best method of training delivery based upon training
needs.
* Develop course content, design presentations, elements/modules
and present training programs for the customer and program
employees.
* Create knowledge articles, SOPs, guides, and other materials to
ensure participants effectively learn presented materials.
* Communicate with supervisors and managers about new methods and
ideas to facilitate future training programs, coach and develop
fellow training employees.
* Develop customer needs assessments, meet quality standards for
services, and evaluates customer satisfaction.
* Coordinate with managers and the customer to identify program
needs, obtain technical data, and schedule programs.
* Able to perform direct and advisory roles in oversight, planning
and implementation of projects and initiatives.
* Conduct problem resolution and identify process improvements.
* Interface as needed at multiple levels of management, providing
information and thought leadership in technical areas.
Basic Qualifications:
* BA/BS and four (4) years of experience, or a combination of
education and work experience equivalent to 8 years.
* Five or more years of experience with adult learning techniques
and creating lesson plans and curriculum
* Two or more years of experience managing a Learning Management
System
* Ability to think independently and demonstrates exceptional
written and oral communications skills.
Preferred Qualifications:
* Training or Instructional Design certification
* Experience with content development software such as Captivate
and Camtasia
* Visual design skills and experience creating storyboards
* Experience with ServiceNow ITSM & ITBM.
* ITIL v4 Foundation, or higher, certification
Security Clearance Requirements:
* Active and current TS/SCI with polygraph.
Physical Requirements:
* Must be able to remain in a stationary position 50%.
* Must be able to move/traverse within and between buildings and
offices.
* Must be able to position self to maintain computers, including
under the desks and in the server closet.
* Constantly operates a computer and other office productivity
machinery, such as a calculator, copy machine and computer
printer.
* The person in this position frequently communicates with
co-workers, management, and customers; must be able to exchange
accurate information.
* Resolving technical problems and answering queries by telephone
or self-service that involve computer hardware, software, network,
system/application access, and telecommunications systems.
For all positions requiring access to technology/software source
code that is subject to export control laws, employment with the
company is contingent on either verifying U.S.-person status or
obtaining any necessary license. The applicant will be required to
answer certain questions for export control purposes, and that
information will be reviewed by compliance personnel to ensure
compliance with federal law. ManTech may choose not to apply for a
license for such individuals whose access to export-controlled
technology or software source code may require authorization and
may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries
proactively fulfills its role as an equal opportunity employer. We
do not discriminate against any employee or applicant for
employment because of race, color, sex, religion, age, sexual
orientation, gender identity and expression, national origin,
marital status, physical or mental disability, status as a Disabled
Veteran, Recently Separated Veteran, Active Duty Wartime or
Campaign Badge Veteran, Armed Forces Services Medal, or any other
characteristic protected by law.
If you require a reasonable accommodation to apply for a position
with ManTech through its online applicant system, please contact
ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an
affirmative action/equal opportunity employer - minorities,
females, disabled and protected veterans are urged to apply.
ManTech's utilization of any external recruitment or job placement
agency is predicated upon its full compliance with our equal
opportunity/affirmative action policies. ManTech does not accept
resumes from unsolicited recruiting firms. We pay no fees for
unsolicited services.
If you are a qualified individual with a disability or a disabled
veteran, you have the right to request an accommodation if you are
unable or limited in your ability to use or access
http://www.mantech.com/careers/Pages/careers.aspx as a result of
your disability. To request an accommodation please click
careers@mantech.com and provide your name and contact
information.
Keywords: Mantech International Corporation, Germantown , Technical Trainer, Other , Herndon, Maryland
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