Operations Coordinator - 1719
Company: US Pack Services LLC
Location: Winchester
Posted on: January 26, 2023
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Job Description:
USPack is a leading logistics provider custom built for the
evolving needs of businesses in today's same-day delivery world. At
USPack our focus every day is to help brands and businesses win in
the delivery economy. That's why we keep our finger on the pulse of
the latest trends and developments that impact our business and our
customers' businesses. That's how we stay ahead. That's how we help
our customers win.Find out more at: www.gouspack.comAt USPack, we
know our people set us apart. And that's why we do everything we
can to invest in them and help them grow every day.We don't put
people in jobs, we work with them to develop long-term career paths
that are rewarding, challenging, and fulfilling. We've built an
inclusive culture where everyone has a voice and a sense of
belonging. We value input, we demand collaboration, and we
recognize performance. We work together, we play together, and we
succeed together! Get on the path to a successful career that
delivers more!USPack's Benefits for Full Time positions include:---
401(K)--- Health Insurance--- Disability/Life Insurance--- Paid
Time Off (PTO)--- Paid HolidaysUSPack's Benefits for Part Time
positions include:--- 401(K)--- Paid Sick TimeThis position
provides overall coordination to ensure all company goals are met
for a particular operation(s) and client(s). This position is
responsible to participate in the contracting activities associated
with Independent Contractors (IC's) that provide delivery equipment
and transport products from our clients' location(s) to designated
locations as requested by the customer. This is an entry level
position.To perform this job successfully, an individual must be
able to perform the following essential duties satisfactorily;
other duties may be assigned. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Individual tasks
shall include but not be limited to the following:Essential Duties
and Responsibilities:Monitor to ensure all routes are covered, IC
check-in is complete and communicated to the customer, and that
routes run on time.Create route pursuant to customer requirements.
Ensure IC that accepted dispatch provides the delivery services,
and communicate changes to dispatch department and IC's as
needed.Monitor dispatch board to ensure customer requested delivery
times are being met.Communicate any delays and/or problems to the
customer and dispatch department.Ensure IC's are providing services
in the vehicle type requested by the customer.Ensure compliance
with IC log in process and EC-mobile.Work directly with IC's to
assist with issues they may encounter while under dispatch.Assist
in arranging for STAT coverage for customers, as needed.When
necessary, will restructure routes as requested by the customer, to
ensure on-time execution.Ensure IC's are providing contracted
delivery services in compliance with customer regulations.Assist
with contracting of IC's as needed.Complete daily service reports
as required by the customer.Create and process administrative
reports and paperwork as directed.Follow up with IC's to ensure
their paperwork is up to date, as needed.Ensure IC's are providing
services in a uniform shirt with visible ID badge, as required by
customers for identification and security purposes.Perform other
duties as assigned.Qualifications - Knowledge, Skills, and
Abilities:Basic MS Office Programs (Outlook, Excel, and Word)
experience required.Proactive and resourceful. Ability to work
effectively in a fast-paced environment.Independent judgment
required to plan, prioritize, and organize competing tasks or
demands that may be deadline driven.Must maintain valid driver's
license and clean, functional vehicle.Ability to develop and
maintain meaningful business relationships with customers.Ability
to lift up to 50 pounds on occasion.Ability to work overtime as
necessary.Qualifications - Experience, Education, Certificates, and
Licenses:College Degree or a High School Diploma with equivalent
combination of education and experience.Six Sigma Green Belt
Certification preferred.Shift Days: Monday-FridayShift Hours:
7:30AM-4:00PM (Available to work extra hours, weekends, and
holidays preferred.)Pay Rate: from $18.00 per hour (Dependent upon
experience level.)Travel: On occasionIND123At USPack, our values
are at the heart of everything we do, every day. They're living
breathing reminders of who we are, what we do and how we should
treat those around us. They guide our actions, our interactions,
and our decisions. They are what drive us.We are:Driven by a
passion for service - We're driven by doing more, by empowering
others to succeed. We're proactive problem solvers. We live for a
challenge and we love to help. We go above and beyond. For us,
service is more than a mindset, it's a way of life. It's our
passion.Driven by collaboration - We're driven by common goals,
common understanding and uncommon communication. We start on the
same page and work side-by-side, building momentum and measurable
progress at every step along a shared path to success.Driven by
accountability - We're driven by a fierce sense of responsibility.
We know the buck stops with us and we take that seriously. We hold
ourselves accountable to our clients, to our environment and to
each other. We don't just say it, we show it. We make it happen and
we measure it.Driven by adaptability - We're driven by what's now
and what's next. For us it's about never settling for the status
quo. It's about staying one step ahead of change. It's about
pushing for new ways and new answers and achieving things never
thought possible.Driven by responsiveness - We're driven to react
more quickly and respond smarter. For us it's about putting
intuition into action. It's about thinking ahead. It's about seeing
first, solving better, and doing what it takes to sustain
success.Driven by respect - We're driven by trust, transparency,
and empathy. We put ourselves in others' shoes and treat them the
way we want to be treated ourselves. To us, courtesy is critical,
and professionalism is paramount. Mutual respect is mutually
beneficial. We see it. We believe it. We live it - every day.If
you'd like to join the USPack Services Team, fill out our online
application, or reach out to our Recruiting Team for current job
opportunities at: recruiting@gouspack.com
Keywords: US Pack Services LLC, Germantown , Operations Coordinator - 1719, Other , Winchester, Maryland
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