Company: Toll Brothers
Posted on: January 26, 2023
WHO ARE WE?
Since 1967, Toll Brothers has been building luxury homes and
communities in the best locations in the U.S. Today, we're a
Fortune 500 company operating in over 50 markets across more than
20 states. We're the country's premier luxury builder with the
widest range of products in the industry, including traditional
single-family homes, active adult, hi-rise condos, apartment
rentals, urban redevelopment, and student housing.
From the homes we build to the talent we recruit, we know that to
be the best, we have to work with the best. Toll Brothers is a
place where diverse perspectives and experiences are welcomed and
where employees of all backgrounds are treated with fairness,
dignity and respect. We believe every employee should feel safe to
be their true and authentic self at work. Our employees are our
family, and we strive to uphold the values that our founders
instilled in us, creating an exceptional place to work that is
inclusive to all.
TOLL BROTHERS, America's Leading Luxury Home Builder, seeks a SALES
ASSISTANT to greet customers and provide administrative support to
the sales office of one of our luxury home communities in Raleigh,
WHAT IS THE OPPORTUNITY?
Sales Assistants serve an important role on the Toll Brothers sales
team as they work together to achieve all community team goals.
This includes delivering a luxury customer experience and
satisfaction from their first visit through move-in, serve as a
point of contact for customers and provide administrative support
to the sales team. This position needs to have attention to detail
and organizational skills to ensure the sales center functions are
coordinated to achieve a high level of productivity and support
overall sales success.
WHAT ARE THE PRIMARY RESPONSIBILITIES?
Provide administrative support for the sales team
Monitor community and model home appearance to achieve established
Utilize core applications such as Salesforce, Pivotal, Microsoft
Office applications, E1, etc.
Prepare paperwork and real estate related documents through the
corporate workflow process such as exhibits, diagrams,
endorsements, mortgage documentation, etc.
Track and update community sales team reports, community
dashboards, contact report tracking, scorecards and standards of
Assist in facilitating mortgage process, which can include:
Ensure buyer makes application with TBI Mortgage and receives
Work with customer's lender to ensure loan is on track to settle,
providing documentation, creating and providing comps to a lender's
Responsible for stocking homeowner Tiffany closing gifts, model
supplies, etc. for assigned community
Any other duties as assigned
CUSTOMER SERVICE Work with customers visiting the sales center
Demonstrate model home and present community/floorplan features to
customers (not discussing pricing where licensing is a
Assist with scheduling post-sale contract appointments,
facilitating the customer visitation process including scheduling,
meeting, and welcoming customers who visit before and during their
Support the weekly communication processes with post-sale customers
Provide customers with relevant weekly updates on the status of
their build including sending photos of the home under construction
Don't miss this opportunity to join one of the nation's most
respected Fortune 500 companies!
DOES THIS DESCRIBE YOU?
Customer Service: positive demeanor to quickly build rapport and
trust with customers, championing the Toll Brothers brand
Collaboration: ability to be a team player and work with internal
partners (Online/Onsite Sales and Construction) across multiple
departments to service the customer
Communication: when speaking and writing, uses appropriate grammar,
organizes ideas clearly, and articulates ideas concisely with
Organizational Skills: technically savvy with organizational skills
with strong focus on attention to detail
DO YOU HAVE THESE QUALIFICATIONS?
High School Diploma or GED
1+ years of sales or administrative experience
Knowledge of Microsoft Office
Part-time and full-time options available; where needed weekend
Excellent planning, organization, communication, and administrative
Associates or Bachelor's degree
We offer an excellent benefits package that includes comprehensive
medical/dental insurance, 401(k) with a match, discounted stock
purchase, discounts on mortgages, homes, appliances, and much
COME SEE WHY TOLL BROTHERS HAS BEEN ATTRACTING AND RETAINING SOME
OF THE BEST SALES PROFESSIONALS IN THE INDUSTRY!
APPLY ONLINE TODAY!
We will consider all resumes that include compensation
Toll Brothers is committed to ensuring equal employment
opportunity. All employment decisions, policies, and practices are
in accordance with applicable federal, state, and local
anti-discrimination laws. Toll Brothers will not engage in or
tolerate unlawful discrimination (including any form of unlawful
harassment) on account of a person's sex (including pregnancy),
age, race, color, religion, national origin, ancestry, citizenship,
physical or mental disability, sexual orientation, gender
nonconformity, status as a transgender individual, gender identity,
genetic information, marital status, family responsibility, armed
services, or any other status protected by law.
Keywords: Toll Brothers, Germantown , Sales Assistant, Other , Hagerstown, Maryland
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