IT Technical Trainer

Company: Raytheon Technologies Corp
Location: Herndon
Posted on: January 26, 2023

Job Description:

Date Posted:

2021-12-22-08:00

Country:

United States of America

Location:

VA531: 13900 Lincoln Park Dr, Herndon 13900 Lincoln Park Drive Suite 400, Herndon, VA, 20171 USA

Raytheon Technologies is seeking talented candidates for an IT Technical Trainer position based in the Washington Metropolitan Area; position executes both Instructional Design responsibilities and Training Coordinator responsibilities. The successful candidate will work alongside the customer and subject matter experts to deliver multiple Programs of Instruction which prepare students for their daily tasks.

Provide training services to design and deliver a variety of IT training course and/or other inventions. Contractor shall work across ADLS to analyze IT training needs for ADLS technical tools and create proactive and responsive solutions to training needs.

Provide training services to design, plan, and conduct a variety of IT focused training courses and /or other interventions.

Gain a strong working knowledge of ADLS technical tools from a user perspective.

Design an ADLS workforce training plan.

Be equipped to lead, instruct, and conduct technical training courses and other inventions for employees.

Design the instructional materials for training and participant materials in collaboration with various tool SMEs.

Maintain and update content within existing online and classroom-based courses.

Roles and Responsibilities:

Executes courseware development for mission-specific training. Works with application development teams as well as users to understand system usage to design training courses.

Oversees and coordinates formal, Group-level training portfolio. Establishes and maintains working relationships with applicable Subject Matter Experts (SME). Routinely interacts with senior-level customers from Division to Office-level. Plans and synchronizes course schedules and training events with stakeholders/new users. Collaborates with PMO and technical team members on course descriptions and requirements; publishes course descriptions, pre-requisites and schedules to customer web sites and customer training databases. Manages the course registration process and ensures applicants meet course criterion.

Supports outreach to the greater technical and operational communities to integrate relevant capabilities, services and expertise into training syllabi. Conducts formal annual review of all courseware to ensure accuracy, relevancy and effectiveness.

Supports other program training activities as required. Plans, organizes, delivers, supports and participates in internal programs to certify and develop cross-functional support across teams. Continues professional learning, development and growth to enhance program training value and advance the team toward customer-defined goals.

Captures, coordinates and submits requirements on behalf of customer and the application teams.

Employs various automated software programs as part of day-to-day operations; software includes the Microsoft Office suite (Word, PowerPoint, Excel, Outlook and OneNote); Adobe Acrobat Pro; and miscellaneous customer-specific systems.

Mandatory Skills:

Must have experience supporting customer training programs.

Prior experience in formal instructional design and curriculum development (orchestrating needs assessment, formulating learning behaviors, syllabus design, lesson planning, courseware development, grading rubrics.)

Proven success in outreach, networking and forming mutually beneficial relationships across organizational lines.

Ability to negotiate consensus across competing priorities, varied equities and divergent goals.

Excellent organizational skills; able to articulate intent, frame requirements, set priorities and develop practical methods to meet training goals.

Strong interpersonal skills with the ability to establish professional rapport with others in a small team environment.

Adapt well to change and thrive in an atmosphere that requires trust, teamwork, initiative, creativity, curiosity and strong problem-solving skills.

Poised with exceptional communications skills, both oral and written.

Proven ability to operate under broad intent independent of direct oversight; reliable, trustworthy, committed to Student success.

Proficient in the use of the Microsoft Office suite to include Word, Excel, PowerPoint and OneNote with the aptitude to employ other customer-specific, automated programs, databases and technology-based capabilities.

Must have experience supporting customer training programs.

Prior experience in formal instructional design and curriculum development (orchestrating needs assessment, formulating learning behaviors, syllabus design, lesson planning, courseware development, grading rubrics.)

Proven success in outreach, networking and forming mutually beneficial relationships across organizational lines.

Ability to negotiate consensus across competing priorities, varied equities and divergent goals.

Excellent organizational skills; able to articulate intent, frame requirements, set priorities and develop practical methods to meet training goals.

Strong interpersonal skills with the ability to establish professional rapport with others in a small team environment.

Adapt well to change and thrive in an atmosphere that requires trust, teamwork, initiative, creativity, curiosity and strong problem-solving skills.

Poised with exceptional communications skills, both oral and written.

Proven ability to operate under broad intent independent of direct oversight; reliable, trustworthy, committed to Student success.

Proficient in the use of the Microsoft Office suite to include Word, Excel, PowerPoint and OneNote with the aptitude to employ other customer-specific, automated programs, databases and technology-based capabilities.

REQUIRED EDUCATION: Bachelor's degree from an accredited university; can substitute demonstrated operational experience for educational requirement

Employee Referral Award Eligibility: Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles. ALL eligibility requirements must be met to receive the Referral Awarding.

NOT Relocation Eligible - Relocation assistance not available

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Keywords: Raytheon Technologies Corp, Germantown , IT Technical Trainer, Other , Herndon, Maryland