IT Technical Trainer
Company: Raytheon Technologies Corp
Location: Herndon
Posted on: January 26, 2023
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Job Description:
Date Posted:
2021-12-22-08:00
Country:
United States of America
Location:
VA531: 13900 Lincoln Park Dr, Herndon 13900 Lincoln Park Drive
Suite 400, Herndon, VA, 20171 USA
Raytheon Technologies is seeking talented candidates for an IT
Technical Trainer position based in the Washington Metropolitan
Area; position executes both Instructional Design responsibilities
and Training Coordinator responsibilities. The successful candidate
will work alongside the customer and subject matter experts to
deliver multiple Programs of Instruction which prepare students for
their daily tasks.
Provide training services to design and deliver a variety of IT
training course and/or other inventions. Contractor shall work
across ADLS to analyze IT training needs for ADLS technical tools
and create proactive and responsive solutions to training
needs.
Provide training services to design, plan, and conduct a variety of
IT focused training courses and /or other interventions.
Gain a strong working knowledge of ADLS technical tools from a user
perspective.
Design an ADLS workforce training plan.
Be equipped to lead, instruct, and conduct technical training
courses and other inventions for employees.
Design the instructional materials for training and participant
materials in collaboration with various tool SMEs.
Maintain and update content within existing online and
classroom-based courses.
Roles and Responsibilities:
Executes courseware development for mission-specific training.
Works with application development teams as well as users to
understand system usage to design training courses.
Oversees and coordinates formal, Group-level training portfolio.
Establishes and maintains working relationships with applicable
Subject Matter Experts (SME). Routinely interacts with senior-level
customers from Division to Office-level. Plans and synchronizes
course schedules and training events with stakeholders/new users.
Collaborates with PMO and technical team members on course
descriptions and requirements; publishes course descriptions,
pre-requisites and schedules to customer web sites and customer
training databases. Manages the course registration process and
ensures applicants meet course criterion.
Supports outreach to the greater technical and operational
communities to integrate relevant capabilities, services and
expertise into training syllabi. Conducts formal annual review of
all courseware to ensure accuracy, relevancy and effectiveness.
Supports other program training activities as required. Plans,
organizes, delivers, supports and participates in internal programs
to certify and develop cross-functional support across teams.
Continues professional learning, development and growth to enhance
program training value and advance the team toward customer-defined
goals.
Captures, coordinates and submits requirements on behalf of
customer and the application teams.
Employs various automated software programs as part of day-to-day
operations; software includes the Microsoft Office suite (Word,
PowerPoint, Excel, Outlook and OneNote); Adobe Acrobat Pro; and
miscellaneous customer-specific systems.
Mandatory Skills:
Must have experience supporting customer training programs.
Prior experience in formal instructional design and curriculum
development (orchestrating needs assessment, formulating learning
behaviors, syllabus design, lesson planning, courseware
development, grading rubrics.)
Proven success in outreach, networking and forming mutually
beneficial relationships across organizational lines.
Ability to negotiate consensus across competing priorities, varied
equities and divergent goals.
Excellent organizational skills; able to articulate intent, frame
requirements, set priorities and develop practical methods to meet
training goals.
Strong interpersonal skills with the ability to establish
professional rapport with others in a small team environment.
Adapt well to change and thrive in an atmosphere that requires
trust, teamwork, initiative, creativity, curiosity and strong
problem-solving skills.
Poised with exceptional communications skills, both oral and
written.
Proven ability to operate under broad intent independent of direct
oversight; reliable, trustworthy, committed to Student success.
Proficient in the use of the Microsoft Office suite to include
Word, Excel, PowerPoint and OneNote with the aptitude to employ
other customer-specific, automated programs, databases and
technology-based capabilities.
Must have experience supporting customer training programs.
Prior experience in formal instructional design and curriculum
development (orchestrating needs assessment, formulating learning
behaviors, syllabus design, lesson planning, courseware
development, grading rubrics.)
Proven success in outreach, networking and forming mutually
beneficial relationships across organizational lines.
Ability to negotiate consensus across competing priorities, varied
equities and divergent goals.
Excellent organizational skills; able to articulate intent, frame
requirements, set priorities and develop practical methods to meet
training goals.
Strong interpersonal skills with the ability to establish
professional rapport with others in a small team environment.
Adapt well to change and thrive in an atmosphere that requires
trust, teamwork, initiative, creativity, curiosity and strong
problem-solving skills.
Poised with exceptional communications skills, both oral and
written.
Proven ability to operate under broad intent independent of direct
oversight; reliable, trustworthy, committed to Student success.
Proficient in the use of the Microsoft Office suite to include
Word, Excel, PowerPoint and OneNote with the aptitude to employ
other customer-specific, automated programs, databases and
technology-based capabilities.
REQUIRED EDUCATION: Bachelor's degree from an accredited
university; can substitute demonstrated operational experience for
educational requirement
Employee Referral Award Eligibility: Only employees currently
within RMD and RI&S have the potential to receive a Referral
Award for submitting a referral to RMD and RI&S roles. ALL
eligibility requirements must be met to receive the Referral
Awarding.
NOT Relocation Eligible - Relocation assistance not available
Raytheon Technologies is An Equal Opportunity/Affirmative Action
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability or
veteran status, age or any other federally protected class.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Keywords: Raytheon Technologies Corp, Germantown , IT Technical Trainer, Other , Herndon, Maryland
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