Front Desk Medical Assistant

Company: Change Health Systems, INC.
Location: Hagerstown
Posted on: November 26, 2022

Job Description:

_Front Desk Receptionist - Baltimore_
*\*\* A CERTIFIED MEDICAL ASSISTANCE LICENSE IS REQUIRED FOR THIS POSITION\*\**

*MUST BE AVAILABLE TO START ASAP*

FRONT OFFICE DUTIES

* OFFICE WALK THROUGH

* ENSURE OFFICES ARE CLEANED, ARRANGED AND READY FOR THE DAY

* SANITIZE ALL PENS, DOOR NOBS AND DESKS IN THE OFFICE.

* CHECKING & RETURNING VOICE MAILS & LOGGING DATA INTO VM LOG IMMEDIATELY AT 8AM UPON OPENING, IN ADDITION TO LOGGING ALL PHONE CALLS

* CONSTANT TRACKING OF FAX, EMAILS AND APPOINTMENT/SCHEDULING, RESCHEDULING FOR DOCTORS IN OFFICE

* MANAGING APPOINTMENTS AND FAMILIARITY WITH QUEST DIAGNOSTICS (BLOOD WORK) LABS

* TRACKING MEDICAL RECORDS, SCANNING (IMPORTING DOCUMENTS, NOTES, SCRIPTS, LABS, ID & INSURANCE CARD)

* INCEDO (OPTUM) INSURANCE VERIFICATION EXPERIENCE PERFERRED

* MANAGING & KEEPING TRACK OF:

* OFFICE SCHEDULE AND RESCHEDULING NO SHOWS

* FAX LOG

* REFERRAL LOG

* MEDICAL RECORDS LOG

* CALL LOG

* CLINIC PERFORMANCE MEASURES

* ENSURING THAT THE FRONT OFFICE LOBBY AND ALL OFFICE AREAS ARE CLEANED AND WELL ARRANGED

REQUIREMENTS:

* Proven experience as front desk representative, agent or relevant position

* Familiarity with office machines (e.g. fax, printer etc.)

* Knowledge of office management and basic bookkeeping

* Proficient in English (oral and written)

* Excellent knowledge of MS Office (especially Excel and Word)

* Strong communication and people skills

* Good organizational and multi-tasking abilities

* Problem-solving skills

* Customer service orientation

* High School diploma; additional qualifications will be a plus

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Schedule:
* Monday to Friday

Application Question(s):
* Are you able to work in Baltimore, Maryland?
* Are you available to start ASAP?

Education:
* High school or equivalent (Required)

Experience:
* EMR systems: 1 year (Preferred)

License/Certification:
* BLS Certification (Preferred)
* Certified Medical Assistant (Required)

Work Location: One location%58047475%

Keywords: Change Health Systems, INC., Germantown , Front Desk Medical Assistant, Other , Hagerstown, Maryland