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Multi-Site Resident Services Coordinator

Company: Harbor Group Management Company
Location: Germantown
Posted on: November 25, 2022

Job Description:

Multi-Site Resident Services Coordinator

AHC Hamptons, 19757 Crystal Rock Drive, Germantown, Maryland, United States of America

Req #3196

Monday, November 21, 2022

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills.Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Multi-Site Resident Services Coordinator

The Purpose:In a Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for the property.

Key Role Responsibilities:

  • Serve as single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns
  • Process and type daily correspondence; post various notices at homes when needed
  • Act as the information liaison between the Property Manager and residents.
  • Create and circulate weekly, monthly, quarterly and annual resident correspondence
  • Maintain an up-to-date resident call listPrimary Requirements Include:
    • Minimum one-year of experience in property management industry
    • Excellent customer service skills
    • High level of interpersonal, conflict management and communication skills
    • Knowledge and experience with MRI, a plus
    • Comfort with Microsoft Office SuiteWhat We Offer:
      • Competitive Salaries & Bonuses
      • Medical, Dental & Vision Plans
      • 401(k) Plan With Employer Matching Contributions
      • Paid Personal Time & Holidays
      • Flexible Spending Accounts
      • Free Long-Term Disability
      • Free Life Insurance
      • Short Term Disability
      • Health Savings Account with Employer Contributions
      • Wellness Perks
      • FinFit Health Finance Program
      • Employee Apartment Discount
      • Employee Referral Program
      • Employee Recognition & Awards
      • Employee Assistance Program
      • Volunteer & Community Service Opportunities
      • Tuition Reimbursement

        Veteran Friendly

        This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

        Other details

        Job Family

        Multifamily Property Management

        Pay Type


        Min Hiring Rate


        Max Hiring Rate


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        • AHC Hamptons, 19757 Crystal Rock Drive, Germantown, Maryland, United States of America

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Keywords: Harbor Group Management Company, Germantown , Multi-Site Resident Services Coordinator, Other , Germantown, Maryland

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