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Remote Help Desk Support Representative

Company: VirtualVocations
Location: Germantown
Posted on: August 7, 2022

Job Description:

A software technology company is filling a position for a Remote Help Desk Support Representative.

Must be able to:
Respond to and action technical support requests from external and internal sources
Actively contribute to the organization as a subject matter expert for our software product and data
Create instructional documents as needed to assist users including our in-platform self-help system
Qualifications for this position include:

At least 2 years of experience working in a technical environment
Master in a wide range of software including Microsoft and Google Productivity applications
Love to research and find technical answers.
Excellent written and verbal communication skills

Keywords: VirtualVocations, Germantown , Remote Help Desk Support Representative, Other , Germantown, Maryland

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