Server
Company: TGI Friday's Inc.
Location: Hagerstown
Posted on: August 6, 2022
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Job Description:
A TGI Fridays Server (W/W) possesses a passion for service, is
knowledgeable of menu items, and is prepared to proactively
customize the dining experience to the guests' expectations.
Specific responsibilities of the Server (W/W) include: -Greets
guests with a genuine smile, builds rapport, and ensures an
enjoyable, quality dining experience. -Looks for visual and verbal
cues to identify the experience the guest wants and customizes the
service to meet those expectations. -Promptly and accurately takes
food and beverage requests from guests. -Ensures expedient service
of food and beverages to the guest. -Frequently checks up on the
guests and uses visual cues to provide silent service as
appropriate. -Learns TGIF menu and beverages, expertly recommends
and upsells items. -IDs all guests ordering alcoholic beverages who
appear to be 40 years old or younger. -Follows all Fridays Service
Style Standards. -Accurately rings all orders into the POS system
while simultaneously interacting with guests when applicable.
-Practices conversational ordering by mentioning current
promotional features. Requirements A TGI Fridays Server (W/W) must
be able to carry natural conversation with guests without sounding
scripted or intrusive. Additional specific requirements for the
Server (W/W) include: -Must be able to deliver plates and food and
clear tables -Must be able to hear well amongst loud background
noise -Must be dressed neatly and well groomed in company approved
uniform at all times -Must be able to operate P.O.S. system, make
change correctly and make credit card transactions accurately -Must
be able to calmly respond to angry guests and notify a Manager
-Must be able to read and write notes to hearing impaired guests
-Must be able to read menus to sight-impaired guests -Must be able
to verbalize menu items clearly to guests while taking their orders
or responding to their request -Must be able to read and write
-Must be able to stand and walk during entire shift -Must be able
to reach, bend, stoop and wipe counters/tables Minimum Age 18
Ability to Lift 30 lbs Ability to Stand 6-8 Hours Yes Base Pay Rate
Minimum $8.00 Base Pay Rate Maximum $12.00
Keywords: TGI Friday's Inc., Germantown , Server, Other , Hagerstown, Maryland
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