Front Desk Associate
Company: The Fitness Equation
Location: Ashburn
Posted on: August 6, 2022
|
|
Job Description:
Job Description The Fitness Equation is looking for a
professional, performance-driven Front Desk Associate. The Front
Desk Associate is the first face a member, guest, or staff member
sees when entering our club. We rely on our Front Desk staff to
greet with a smile, welcoming attitude, and an eagerness to attend
to members--- needs and provide exceptional service. This role also
requires multitasking skills to manage an organized and efficient
front desk area. Responsibilities Greets members, guests, and staff
with enthusiasm and a friendly attitude. Answer telephones,
transfer calls, take messages, and communicate in professional
manner. Scan members in with key card, verify ability to access
club, stop those who are unable to access club. Transfer guests to
Membership team and TFE Management for tours and membership
presentations. Work with TFE Management to update member billing
information, sell authorized Front Desk POS items, and transfer
interviewees, business partners, and other guests to their meeting
locations. Keep members informed of events happening in the club
and promotional messages. Distribute towels, other items that may
be provided at Front Desk. Resolve and mediate member concerns in a
calm and controlled manner. Maintain a clean and organized front
desk work area. Qualifications H.S. student or completed H.S.
diploma/GED Ability to communicate professionally and provide
appropriate and effective problem solving information to members,
guests, and staff Ability to initiate task management and keep
control of front desk during slow times and peak times Interest in
and passion for physical fitness CPR and First Aid qualifications
(preferred) Health club work experience (preferred) TFE offers
competitive compensation, benefits, management training
opportunities, and a FREE membership with employment. This is a
fast growing organization with opportunity for advancement based on
performance. Only those individuals selected for an interview will
be contacted.
Keywords: The Fitness Equation, Germantown , Front Desk Associate, Other , Ashburn, Maryland
Click
here to apply!
|