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FT Customer Support Representative (Work From Home)

Company: Aurora Solar
Location: Martinsburg
Posted on: June 24, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Reply to inbound customer inquiries and questions through various channels including chat, email, phone, and virtual meetings; Identify, troubleshoot, and escalate bugs to the development team using standardized escalation paths; Contribute to internal and client-facing documentation; Work closely with sales, product, engineering, and marketing teams to aid with various initiatives that impact customers; Assist customers with making updates to their accounts including billing and payment method updates...Hiring Fast > >

Keywords: Aurora Solar, Germantown , FT Customer Support Representative (Work From Home), Other , Martinsburg, Maryland

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