Patient Service Coordinator

Company: Careerbuilder-US
Location: Hagerstown
Posted on: January 16, 2022

Job Description:

Patient Service Coordinator Accounting Principals/Ajilon is currently seeking a Patient Service Coordinator for a full-time job position in Virginia and Maryland. This is a great opportunity to work with a results-oriented and dedicated team. Responsibilities: - Have customer interaction for intake and check out of patients from the facility - Manage the flow of patients to ensure efficiency. - Interact with patients on the phone, as well as schedule and confirm patient appointments. - Process and manage insurance information. Requirements: - High school degree/GED required. - 1-3 years of experience within an administration role. - Understanding of optometry industry, as well as automated equipment and systems. - Communication and customer service skills. - Ability to multitask, manage deadlines, and prioritize needs. Preferences: - AA or BA/BS desired Employment Type : Contract to Hire Length: Temporary, with the possibility to hire full time. Hours: Monday - Saturday Pay: $16.00 per hour Main Duties: Job Requirements:

• Direct work to patient services staff
• Determine if the patient needs to meet with patient services
• Maintain patient confidence and protect medical office operations by keeping patient information
• Creating patient profile, including insurance information
• Verify insurance benefits for all patients
• Prepare patient information packets for new patients, including forms requiring patient signatures, patient training manuals, and other information
• Coordinate and execute patient scheduling
• Relay necessary information in order to coordinate patient needs
• Utilizing the electronic health record
• Provide patient services with excellent customer service
• Verifying and updating patient information
• Follow up on patient concerns
• Serve as primary contact for coordination of medical services and patient issues
• Create and update patient records
• Prepping patient charts for the days appointments
• Complete all patient demographic, insurance and intake information
• Develop contracts with medical professionals providing services to patient to ensure compliance
• Obtain all information and signatures required for patient financial services, HIPPA
• Assisting clients making medical or other appointments
• Escalated calls from the patient, hospital and/or insurance companies

Keywords: Careerbuilder-US, Germantown , Patient Service Coordinator, Other , Hagerstown, Maryland