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Company: Flowserve Corporation
Location: Unionville
Posted on: January 15, 2022

Job Description:

Company Overview:If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!Role Summary:Our Taneytown, MD Pump Manufacturing facility is over 150,000 square feet and provides capability for engineering, design, customer service, machining, assembly, and testing for a diverse product portfolio, which serves all markets (power, oil & gas, water resources, general industry, and chemical). The facility has expanded four times since opening in 1971 to accommodate revenue growth and product line developments. The entire project lifecycle is experienced all under the same roof.If you are highly organized, enjoy providing exceptional customer service and excel in resourceful navigation to get the job done, then this role is for you! We are in need of a Document & Administrative Coordinator to support our Aftermarket Sales Support team and provide general Administrative support to the site. This person will have exposure to multiple departments across the site and will play a critical role in execution of our customer expectations.Responsibilities & Requirements:

  • Provide exceptional customer service to both internal and external clients who are located in or visiting the facility
  • Partner closely with site management team and provide administrative support in the areas of need
  • Fulfill requests for bill of materials, documents, sectional / general arrangement drawings for internal and external customers, and sales offices in a timely manner as required
  • Engage document coordinators at other sites in effort to locate historical information when not locally available
  • Drive continuous improvement through daily activities, assigned projects and through scanning hard copy documents into electronic format for ease of access
  • Process customer satisfaction surveys on monthly basis for our customer base per site guidelines
  • Effectively navigate through and resolve issues to satisfaction
  • Periodically create Power Point, Excel or other reports and presentations as requested
  • Provide back-up administrative support for other departments as neededRequired:
    • Prior experience in an administrative or sales support capacity
    • Ability and desire to provide excellent customer service
    • Demonstrated proficiency in basic computer skills, specifically Microsoft Office
    • Strong organization skills with ability to multi-task in a fast pace environment
    • Ability to work independently with attention to detail, excellent judgment, and decision-making skills
    • High School Diploma or GED
    • Fluent in the English language (written & verbal)Preferred Experience / Skills: Preferred:
      • Associate's Degree or higher in Business, Operations or related field
      • Prior experience with bills of material and detailed part drawings
      • Familiarity with manufacturing environmentsPrimary Posting Location: Taneytown, Maryland USJob Advertising Title: CoordinatorJob Posting Category: OperationsEmployment Type: Full timeCountry: United StatesAuto req ID: 53515BRFlowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as result of your disability. You can request a reasonable accommodation by sending an e-mail to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

Keywords: Flowserve Corporation, Germantown , Coordinator, Other , Unionville, Maryland

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