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Cloud Platform Operations Team Lead

Company: Novetta
Location: Herndon
Posted on: November 22, 2021

Job Description:

Join our team dedicated to developing and executing innovative solutions in support of customer mission success. Novetta is committed to cultivating a diverse, inclusive workplace culture, embracing our differences and perspectives to build a stronger, more successful company.Job Description: We are seeking an experienced Team Lead with technical expertise and strong customer engagement skills to drive operational efficiency and platform performance for an AWS cloud-based network Platform as a Service (PaaS) ecosystem involving Linux and Microsoft services. The Platform Operations team deploys and configures infrastructure-as-code virtual private clouds and machine images. This team also works with privileged tenant customers to troubleshoot, diagnose, and resolve cloud integration issues and other high-level technical issues within the platform environment. The ideal candidate is comfortable in technical and business requirements meetings/conversations and self-motivated to pursue continuous improvement in a rapidly scaling PaaS environment supporting important customer missions.Responsibilities include:Ensure the platform is sustained and updated in a reliable, secure and highly available mannerDesign and implement process improvement within the Platform Operations team to create ongoing efficiencies in a quickly scaling programDirect a team of Cloud Operators supporting privileged users/administrators of customer workloads within a production PaaS environmentWork closely with DevOps Engineers, Developers, and Architects to identify and relay recommended configuration changes and emerging customer requirementsAct as team lead for a cross-functional team building next-generation cloud solutions supporting a growing community of 4000+ usersLead operations efforts within a high-performing team that utilizes Agile software development lifecycle and a DevSecOps frameworkBasic Qualifications:5+ years of experience in an operations or service desk environment - including 3+ years in a lead role3+ years of experience working with both Linux and Windows 2+ years of experience with Linux commands and concepts2+ years of experience with cloud (private or public) environments - AWS cloud experience a plus2+ years of experience working in virtualized environments2+ years working with and understanding cloud security conceptsBachelor's degree in Computer Science, Information Technology, or related fieldDesired Skills:AWS Professional Level Certification (Solutions Architect, SysOps, or DevOps)ITIL certificationExperience working in a DevSecOps project environmentExperience leading operations in support of a cloud platformExperience with automation tools (Ansible, Chef, Puppet, etc.) and scalingDemonstrated verbal and written communication skillsAbility to engage with users in a professional manner and present technical concepts plainly to semi-technical customersAbility to interface with seasoned government personnelAbility to work in a matrixed team environment and support multiple different efforts as neededDesire to learn new technologies/tools and share your experience with the teamSecurity Clearance:Active TS/SCI security clearance requiredNovetta, from complexity to clarity.Novetta delivers highly scalable advanced analytics and secure technology solutions to address challenges of national and global significance. Focused on mission success, Novetta pioneers disruptive technologies in machine learning, data analytics, full-spectrum cyber, cloud engineering, open source analytics, and multi-INT fusion for Defense, Intelligence Community, and Federal Law Enforcement customers. Novetta is headquartered in McLean, VA with over 1,300 employees across the U.S. Our culture is shaped by a commitment to our core values:Integrity --- We hold ourselves accountable to the highest standards of integrity and ethics.Customer Success --- We strive daily to exceed expectations and achieve customer mission success.Employee Focus --- We invest in our employees' professional development and training, respecting individuality, and fostering a culture of diversity and inclusion.Innovation --- We know that discovering new and innovative ways to solve problems is critical to our success and makes us a great company.Excellence in Execution --- We take pride in flawless execution as we build a company that is best in class.Earn a REFERRAL BONUS for the qualified people you know. For more details or to submit a referral, visit bit.ly/NovettaReferrals.Novetta is an equal opportunity/affirmative action employer.All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.The health and safety of our employees is a priority for Novetta. Please be aware that Novetta requires all employees to be fully vaccinated as a condition of employment. Novetta will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.

Keywords: Novetta, Germantown , Cloud Platform Operations Team Lead, Other , Herndon, Maryland

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