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IT Systems Integration Associate

Company: SAIC
Location: Germantown
Posted on: November 22, 2021

Job Description:

Job ID:
2118239

* Location: *
GERMANTOWN
* MD
* US
* Date Posted: *2021-11-18
* Category: *Information Technology
* Subcategory: *Technical Svcs
* Schedule: *Full-time
* Shift: *Day Job
* Travel: *Yes, 10 % of the Time
* Minimum Clearance Required: *None
* Clearance Level Must Be Able to Obtain: *Top Secret
* Potential for Remote Work: *No
* Description*
JOB DESCRIPTION: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. Additionally, may interact with product support personnel and potentially the customer when the customers problem cannot be resolved directly by first-level resources. (It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee). SCOPE: N/A LEADERSHIP AND MANAGEMENT: N/A KNOWLEDGE/SKILLS AND ABILITY: Limited use and/or application of technical principles, theories, and concepts. Receives assignments in the form of specific tasks for the work to be completed. Work is reviewed by management to measure meeting objectives and schedules. PROBLEM COMPLEXITY: Develops solutions to routine technical problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. FREEDOM TO ACT: Work is closely supervised. Follows specific, detailed instructions. IMPACT: Contributes to completion of routine technical tasks. Failure to achieve results can normally be overcome without serious effect on schedules and programs LIASON: Contacts are primarily with immediate supervisor, project leaders, and other professionals in the group.*Qualifications*
TYPICAL EDUCATION AND EXPERIENCE: Bachelors and 0 years related experience.
COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at [Contact Us](https://www.saic.com/contact/contact_us) and must have an approved exemption prior to the start of their employment. Customer site vaccination requirements, if more strict, will take precedence over SAIC's vaccination policy.
SAIC-- is a premier Fortune 500-- technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an [Equal Opportunity Employer,](https://www.saic.com/eeo-statement) fostering a respectful work culture based on [diversity, equity, and inclusion](https://www.saic.com/features/diversity-equity-and-inclusion/Diversity-Equity-and-Inclusion-Drive-Innovation) that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit [saic.com](http://www.saic.com/).

Keywords: SAIC, Germantown , IT Systems Integration Associate, Other , Germantown, Maryland

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