GermantownRecruiter Since 2001
the smart solution for Germantown jobs

Service Advisor- Automotive/Diesel

Company: Martinsburg Service Center
Location: Martinsburg
Posted on: November 22, 2021

Job Description:

We are a family owned and operated business that is expanding our diesel garage. We are looking to add a service advisor for our diesel garage.

Job Purpose:
Initiates automotive services and repairs by ascertaining performance problems and services requested; developing estimates; writing repair orders; maintaining customer rapport and records and closing repair orders.

* Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; checking vehicle maintenance records; examining service schedules.

* Develops estimates by costing materials, supplies, and labor; calculating customer's payment.

* Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.

* Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing if needed.

* Maintains automotive records by recording problems and corrective actions planned.

Monthly bonus based on technician efficiency and part sales.


Automotive/Diesel Knowledge
Customer Service
Problem Solving
Good time management
Team Player

Keywords: Martinsburg Service Center, Germantown , Service Advisor- Automotive/Diesel, Other , Martinsburg, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Germantown RSS job feeds