Gold Cup Server
Company: Salamander Resort & Spa
Posted on: April 10, 2021
Serve food and beverage items to customers in a friendly,
enthusiastic, professional and timely manner.
ESSENTIAL JOB FUNCTIONS
Take orders for and serve all food and beverage requests, using
suggestive selling techniques.
Clear tables during service.
Ensure station and table set-ups are complete and perform various
side duties as assigned by the Outlet Supervisor/ Manager.
Demonstrate a complete knowledge and understanding of the sequence
of service, food and beverage core values, and Salamander Resort &
Spa service standards.
Have full and complete knowledge of the menu and the wine list.
Know about menu items, ingredients, preparation methods and
garnishes for all dishes, to be able to guide the guest through the
menu and make any suggestions or recommendations in the guests'
Be aware of all cashiering procedures and the handling of all
payment methods. Understand and follow all Micros procedures and
policies as stated in the Cash Handling Policy.
Work effectively with all Service Professionals, such as culinary,
server assistants ensuring efficient and effective teamwork.
Ensure that all work areas and stations are kept clean and tidy at
Perform all opening, side and closing duties as well as all daily
and weekly duties to the set standards as outlined in the
Departmental Training Manual.
Attend pre-shift, weekly and monthly meetings to be well-informed
about events, promotions and other news concerning Salamander
Resort & Spa.
Understand how to operate the equipment used in the outlet and to
protect all assets in the outlet and in the hotel.
Assist all guests (internal and external) with any inquiries or
requests in a pleasant, helpful manner.
Actively participate in and follow all health and safety policies
and procedures set out for Salamander Resort & Spa.
In addition to performance of the essential functions, this
position may be required to perform a combination of supportive
functions, to be solely determined by the manager based upon the
particular requirements of the resort.
Must be 18 years of age or older.
High school diploma or general education degree (GED) required.
A minimum of 6 months experience as a server in a full service
Must be minimum age to serve alcohol.
Must have a valid Food Safety certification.
Responsible alcohol vendor certification preferred.
Most work tasks are performed indoors. Temperature is moderate and
controlled by hotel environmental systems; however, must be able to
work in extreme temperatures like freezers (-10F) and kitchens
(+110F), possibly for one hour or more
Must be able to stand and exert well-paced mobility for a minimum
of 8 hours in length. Walking and standing are required for the
majority of the work day and possibly for 8 hours or more.
Must be able to exert well-paced ability in limited space.
Must be able to bend, stoop, squat and stretch to fulfill cleaning
Must be able to exert well-paced ability to maneuver between
functions occurring simultaneously.
Must be able to lift trays of food or food items weighing up to 30
lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to
250 lbs. frequently.
Requires grasping, writing, standing, sitting, walking, repetitive
motions, bending, climbing, listening and hearing ability and
Talking and hearing occur continuously in the process of
communicating with guests, supervisors and other employees.
Vision occurs continuously with the most common visual functions
being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary
Must be able to work effectively in a stressful environment,
communicate with others, effectively deal with customers and accept
constructive criticism from supervisors.
Must be able to change activity frequently and cope with
Salamander Resort & Spa is an Equal Opportunity Employer, Drug Free
Workplace, and participates in E-Verify.
Keywords: Salamander Resort & Spa, Germantown , Gold Cup Server, Other , Middleburg, Maryland
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