Member Services Representative
Company: Aerotek
Location: Gainesville
Posted on: April 10, 2021
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Job Description:
Description:To respond to inquiries and requests from members
and other individuals within a 24/7 high volume, schedule-driven
and structured contact center operation (CCO). Provide information
regarding Navy Federal products and services demonstrating
knowledge, active listening, multiple system adaptability and
engagement methods to ensure optimal member experience and customer
service. Perform transactions or related functions for savings,
checking, consumer loans, credit cards, IRAs and/or other Navy
Federal accounts. Advise members of other products and services
that may fit their needs and provide opportunities for positive
member interaction.Skills:customer service, data entry, inbound and
outbound calls, call centerTop Skills Details:Customer Service,
Call center, policy compliance, high volume calls, very structured
environmentAdditional Skills & Qualifications:Success profile:
-Call center, administrative, secretary/receptionist,
baking/mortgage, professional environment or high volume retail
environment. Stay way from: -Food industry, servers, bar tenders,
trades, heavy equipment operators, bus drivers, etExperience
Level:Entry Level About Aerotek:We know that a company's success
starts with its employees. We also know that an individual's
success starts with the right career opportunity. As a Best of
Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, Germantown , Member Services Representative, Other , Gainesville, Maryland
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