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Now Hiring Customer Service Representatives! 14/hr!!!

Company: Aerotek
Location: Chambersburg
Posted on: April 9, 2021

Job Description:

Now searching for dedicated customer service professionals that are interested in working with a major organization within the Chambersburg area! May have the chance to work remote after training!Description:must take a Words per minute test and score AT LEAST 40 wpm. Customer Service Representatives to assist in their call center during their peak holiday season and beyond. They will be taking all inbound calls, primarily dealing with questions regarding warranty on products. They will be taking approximately 75-100 calls per day; It can be very fast pace depending on day of the week and time of year. Example of that is Black Friday, that day is extremely busy and fast pace. They will have to go from one call to the next constantly. Additionally they may be dealing with escalated calls as well as trying to up selling certain items.There is no incentives or bonuses, nor will they be doing an email or live chat communication. Any knowledge or experience with their product or being in the kitchen would be a benefit due to the nature of the product they are selling. openings- working 8a-8p on rotating shifts after training period. During training they will work 9-6 but MUST be able to work 11a-8pMust Haves:1. 40 WPM- on Testing we send/ Additional test results 2. Customer Service experience 3. Data entry experienceAdditional Skills & Qualifications:HS Diploma required. Prior Call Center experience is preferred. Additionally, they will need to have at least retail or some type of customer service experience. Must be good with computers, MS Office (Word, Excel and Data Entry). They use company system but will be trained on the system during their first few weeks. Looking for someone who can come in and "hit the phones." Multi-task and attendance is not negotiable. They need to be at work.- May start working remotely after training, MUST have high speed internet available at home. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Germantown , Now Hiring Customer Service Representatives! 14/hr!!!, Other , Chambersburg, Maryland

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