Driver Supervisor

Company: Parksite
Location: Dundalk
Posted on: February 16, 2026

Job Description:

Job Description Job Description The Driver Supervisor will oversee busy delivery operations in support of a distribution center environment, including process improvement, team development, and supply chain management. This position directs all driver/delivery activities in a distribution center environment. Responsibilities include operational excellence and process improvement, ensuring customer expectations florare exceeded, and talent acquisition, development, and retention of associates. This position will operate as a strategic partner with logistics and sales in establishing and adhering to customer service objectives Responsibilities, Major Tasks, and Key Accountabilities: Talent management - including selection, termination (with HR approval), performance review, and professional development of direct reports. Ensure appropriate staffing levels to meet service, financial, and operational support demands. Strategically oversee location fleet and dedicated delivery processes. Ensure compliance with all DOT regulations. Effectively utilize training programs to develop operations expertise within the delivery team Act as liaison to sales leadership to ensure customer satisfaction and problem resolution. Coordinate and communicate effectively with all company departments. Ensure environmental health and safety excellence through compliance with all safety and Hazmat rules and regulations, legal regulations, and human resource policies. Maintaining good communication with each of your drivers Create a positive work environment, continually supporting and recognizing employees for professional and personal growth Work closely with Logistics, HR, Sales, and IT to ensure customer satisfaction, retention and sales growth Respond to escalating internal and external customer issues, determine root cause, and implement any corrective measures Create and maintain documents on departmental processes and procedures Provide direction to improve and implement systems that increase overall efficiency and customer satisfaction Liaison with outside vendors to ensure seamless support and quick resolution of issues Road test & route test new hires Training and onboarding new drivers Conducts regular staff meetings for drivers and dispatchers Maintains all vehicle inspection records Perform driver and/or dispatcher responsibilities as needed NATURE AND SCOPE: Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal, and professional development of subordinates. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Change agent with strong leadership and relationship-building skills Effective listening and concise communication skills at all levels of the organization - written and verbal Ability to understand and develop business strategy and convert to tactical application; Ability to develop and effectively manage an operating budget that impacts cost locally and regionally Leadership Essentials - Lives Integrity, Inspires Achievement, Delivers Results, Excels in Customer Service, Drives Excellence, Creates Inclusion Business Acumen - Project Management, Financial Acumen, Communicates Effectively, Change Leadership PREFERRED QUALIFICATIONS: Associate’s degree or combination of education and relevant work experience Previous experience in fleet management Exposure to Six Sigma or other process improvement methodologies Voice selecting technology experience preferred but not necessary Bi-lingual a plus(English/Spanish) Experience in distribution/logistics management Ability to use computer systems and apply computer systems knowledge to manage day-to-day operations Class A, CDL certified Forklift certification Job type : Full-time Required Experience : Logistics: 3 years Forklift Certification Monday through Friday 4:30am until all route's productivity is confirmed, documented, communicated to appropriate parties, and all end of day processes are complete.

Keywords: Parksite, Germantown , Driver Supervisor, Logistics, Transportation & Drivers , Dundalk, Maryland