Fairfax Mobile Service Technician

Company: Ted Britt Automotive Group
Location: Fairfax
Posted on: June 1, 2025

Job Description:

Automotive Mobile Service Technician






Position Summary:

We are seeking a skilled and customer-focused Mobile Service Technician to join our growing Ford dealership team. This role is responsible for performing maintenance and light repair services at customers' homes, workplaces, or other off-site locations using a fully equipped mobile service van. The ideal candidate is self-motivated, dependable, and committed to delivering excellent service while representing the Ford brand on the road.





We Offer:


Competitive Pay
Ongoing professional training
Excellent benefits package including

Medical
Dental
Vision
Life, Long Term Disability, Critical Illness, Accident Insurance
Legal Shield
401(k) and profit-sharing plan with employer match
Paid Holiday, Sick and Vacation Time







Key Responsibilities:


Travel to customer locations to perform scheduled maintenance and minor repairs (e.g., oil changes, tire rotations, battery replacements, recalls).
Diagnose vehicle issues within the scope of mobile services and recommend next steps when dealership service is required.
Operate and maintain the mobile service vehicle and tools in a clean, safe, and professional manner.
Communicate clearly with customers about vehicle needs, services performed, and follow-up recommendations.
Ensure all required paperwork, digital forms, and documentation are completed accurately and on time.
Follow Ford and dealership safety protocols and maintain high-quality workmanship.
Maintain regular inventory of parts and supplies in the mobile service vehicle.
Coordinate with service advisors and managers regarding schedules, customer updates, and special requests.
Uphold a professional image and positive attitude as a representative of the dealership in the community.





Essential Functions (ADA Compliance):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Physical Requirements:


Frequently stand, bend, lift, and work under vehicles.
Lift and carry up to 50 pounds regularly.
Work in a variety of outdoor conditions (rain, heat, cold).
Use hand and power tools safely and effectively.


Driving Requirements:

Valid driver's license with a clean driving record.
Comfortable driving a commercial-size service van.
May require DOT medical card, depending on state/local regulations.


Work Environment:

Primarily off-site/mobile; work performed outdoors or in customer driveways/parking lots.
Occasional in-shop work or training at dealership facility.







Qualifications:


High school diploma or equivalent required.
Ford certification or equivalent ASE certifications preferred.
Minimum 2 years of automotive repair/maintenance experience.
Strong diagnostic and troubleshooting skills for light-duty vehicles.
Excellent customer service and communication skills.
Ability to work independently with minimal supervision.
Familiarity with Ford vehicle systems and mobile service tools is a plus.
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Keywords: Ted Britt Automotive Group, Germantown , Fairfax Mobile Service Technician, IT / Software / Systems , Fairfax, Maryland