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Cloud Systems Administrator

Company: Accenture Federal Services - National Security Por
Location: Herndon
Posted on: May 27, 2023

Job Description:

Job Description:
Accenture Federal Services is seeking an enthusiastic and customer focused Cloud System Administrator to join our team delivering mission critical platforms and capabilities.

  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Aid users with onboarding, accessing, and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Collaborate with Tier 2 support teams on workload management, patch management, active directory management, onboarding, and any other troubleshooting as required
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Support hands-on computer-based training for users
  • Provide detailed analysis and feedback to management and internal customers for escalated tickets
  • Support the transfer of mission application updates across multiple classification levels, enabling low to high file transfers

    Here's what you need:

    • Bachelor's Degree in Technical Discipline, or 2+ years of experience as a System Administrator/Technician or Software Developer may be substituted for a degree
    • 1+ years of Systems administration and automation experience with Windows and/or Linux to include PowerShell and/or Bash Scripting
    • 1+ years of experience supporting Cloud environments to include, delivering, securing and managing container-based applications or supporting Cloud tool users

      Bonus points if you have:

      • Experience with Microsoft WIN Server 2016 or 2019
      • DoD 8570 Compliant with IAT Level 2 certification
      • 1+ years of experience with debugging (grepping logs, stack traces, tracking down permissions issues, etc---)
      • 1+ years of experience in software development to include:

        • Commercial or on-prem cloud and git experience
        • Experience with DevOps (configuration management (Ansible (preferred), Chef, or Puppet), applicationdeployment, security)

        • Experience with RedHat Enterprise Linux
        • General understanding of basic Networking principles
        • Experience in cloud technologies and platforms, such as AWS, Azure, or other cloud service providers
        • AWS Cloud Associate Certifications
        • Thorough understanding of network devices (Routers, switches, modems, gateways, network encryptors, etc.)
        • Thorough understanding of firewalls (Cisco ASAs, Palo Alto Networks, Check Point, Fortinet, etc.)
        • Thorough understanding of network configuration and network device management
        • Thorough understanding of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server
        • Thorough understanding of VMWare stacks , virtualization, and associated technologies
        • Thorough understanding of IaaS, PaaS, and SaaS across disparate Cloud Service Providers (CSP)
        • Fundamental understanding of Cross Domain Solutions (CDS), Diodes, and System Interconnections
        • Fundamental understanding of Linux operating systems administration and associated hardware
        • Ability to effectively communicate to senior executives and break down complex technical concepts to present simplified solutions
        • Ability to effectively collaborate in a high performance team environment

          Security Clearance:

          • Active TS/SCI with Polygraph

            Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience.As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and
            Role Location: Range of Starting Pay for role
            California: $90,700 - $253,200
            Colorado: $90,700 - $218,700
            New York City: $105,000 - $253,200
            Washington: $96,600 - $232,900

Keywords: Accenture Federal Services - National Security Por, Germantown , Cloud Systems Administrator, IT / Software / Systems , Herndon, Maryland

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