PS_Project Manager

Company: Experis
Location: Herndon
Posted on: January 15, 2022

Job Description:

Experis, we have an exciting opportunity for a Project Manager-Remote for a long term contract with a large Telecom client. May include some or all of the following:Support existing Project Managers on in progress Unified Communications, UCCaaS, SBCaaS and MS Teams projects by hosting status calls, documenting project risks, issues, schedules, etcFacilitate after business hours migration activities as needed by directing technical participants on conf calls, documenting status of migration, driving issues to resolutionManage and track "Day 1" issues reported by customer to Verizon day after migrations. Engage engineers to resolve issue, document status of issues, communicate status to customerWork with Verizon engineers and customers to develop project schedules and maintain standard Project Management documentation (OAI's, Risks, Issues, Lessons Learned, etc)Notify customers of upcoming maintenance activities and coordinate date/times, communicate customer impacts, etcTrack Verizon orders and complete tasks to close orders. Track orders to completion to trigger invoicingAdhere to customer SOW/SOR and initiate Change Orders for scope changeMonitor scoped hours and code hours in Verizon Time Reporting systemProvide weekly status updates to Verizon managementRequirements:5+years of technical project management in one of more of the following: VOIP, Unified Communications, UCCaaS, SBCaaS, MS Teams, SBCaaS, Managed Services, Professional ServicesMust be available to work before/after US business hours as needed to support after hours customer migrationsKnowledge of Gsuite, SmartSheet Slack, BlueJeans, MS ProjectAbility to communicate verbal and written technical status to customers

Keywords: Experis, Germantown , PS_Project Manager, IT / Software / Systems , Herndon, Maryland