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Systems Administrator - SCCM

Company: ePlus inc.
Location: Herndon
Posted on: January 15, 2022

Job Description:

Job Description:Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers-many of which look to us for their own technology infrastructure needs-keep us immersed across the broad spectrum of the IT ecosystem.As a Systems Administrator - SCCM, you will be primarily responsible for the enterprise patch management and administration of endpoint related technologies including maintenance, configuration and reliable operations. Reporting to the Desktop Engineering team, you will provide an escalation point for Service Desk support efforts during related major incidents, test new deployments, and work closely with engineers to design endpoints that meet growing information security and compliance demands.From strategy to fulfillment to managed services, our engineering centric solutions enable our clients to realize what it means for technology to do more.Job Responsibilities:

  • Responsible for the maintenance, configuration, and reliable operation of business-critical applications and systems, primarily focused on Microsoft System Center Configuration Manager (SCCM), Endpoint Configuration Manager (MECM), SentinelOne, and mobile device management tools.
  • Monitor overall server and endpoint patch management cycles and ensure timely recovery with minimal interruption of essential business services.
  • Lead restoration efforts during major incidents and unplanned system outages.
  • Manage user permissions and administration for application and system access.
  • Lead Service Desk incident response efforts, making sure application, workstation, and related equipment problems are resolved in a timely manner.
  • Participate in engineering projects including rollouts, migrations and changes, as well as designing and building solutions to improve current solutions and workflows.Job Knowledge/Skills:
    • Technical acumen that has demonstrated continuous improvement in technical breadth and depth.
    • Proficient in server and workstation technologies.
    • Technical knowledge of SCCM, scripting tools, Active Directory, O365, Group Policies, Citrix and Microsoft Exchange, Office 365, Anti-X tools and other technologies.
    • Experience in Service Desk ticketing applications, preferably ServiceNow or related solution, e.g., Remedy.
    • Ability to solve complex, time-sensitive problems under high pressure.
    • Excellent oral and written communication skills.
    • Experience participating in engineering projects, deployments, migrations, and changes.
    • Can work independently and collaboratively within a team.Your Corporate Responsibilities:Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis
      • Handle confidential matters and information professionally
      • Conduct business in a professional, competent and ethical manner
      • Adhere to corporate policies and proceduresEducation and Experience:
        • Experience supporting end users within a Service Desk or as a team member in an escalating support group.
        • College degree or relevant experience.
        • 2 to 5 years of Systems Administration experience.
        • Industry certifications preferred.
        • ITIL Foundations Certification desirable.Physical Requirements of Position:Ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects or pinching fingers together. Movements frequently and regularly required using the wrists, hands and / or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly or quickly. Hearing ability must be at a level to hear average or normal conversations and receive ordinary information. Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical strength for sedentary work with sitting most of the time. May have to exert or lift up to 10 - 20 pounds of force occasionally and active work that could include climbing a ladder and using power tools.ePlus is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ePlus promotes affirmative action for minorities, women, disabled persons, and veterans.I understand that the job description is for informational purposes only and is neither an express nor an implied contract of employment.
          • 2 - 5 years: Working administrative knowledge of SCCM, MECM, SentinelOne, Addigy, IIS, Group Policy, or equivalent technologies.
          • 2 - 5 years: Microsoft technology experience on a Service Desk, Support Group, and/or Administrator role.SkillsRequired
            • Able to work effectively independently
            • Proficient in MS Office suite of productsBehaviorsRequired
              • Team Player: Works well as a member of a group
              • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: ePlus inc., Germantown , Systems Administrator - SCCM, IT / Software / Systems , Herndon, Maryland

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