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Windows Systems Administrator

Company: Zantech
Location: Kearneysville
Posted on: April 10, 2021

Job Description:

At Zantech, we apply state-of-the-art technology to solve our Federal Clients' most mission-critical challenges. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers a competitive compensation, benefits and vacation package as well as providing you with a fast paced and exciting work environment. Come join our team! Zantech is looking for a Windows Systems Administrator to support our Federal Client's mission critical infrastructure. The System Administrator works on the Operations Team to primarily provide daily system support and troubleshooting for the Windows systems. Must have a thorough technical knowledge of the Windows operating system and must be capable of executing independent and team tasks as assigned. Should be willing to interact with other people at all levels throughout the organization and must be a team player with an outstanding ability to identify and troubleshoot hardware and software issues across a variety of systems and platforms. May be part of the "24 x 7 On Call" rotation with flex-time so off-hours and/or shift work may be required for this position in the future, in which troubleshooting and support activities may be needed. Responsibilities include, but not limited to:

  • Day-to-day operations and administration of systems supported by the Operations team
  • Technical support for the system including responding to Help Desk tickets and working with customers to resolve issues.
  • BMC True Sight Server Automation operations work to include server update scheduling, results analysis, troubleshooting, and correcting issues.
  • Performing system upgrades and maintenance tasks, including installation and configuration of Windows operating systems, administration of user accounts, and maintenance of system security posture.
  • Perform daily systems review (logs, backups, etc.) with system performance tuning, data recovery, etc.
  • Installing and upgrading system software and supporting operating system configuration in support of application and database software.
  • Creating, maintaining, and restoring system backups.
  • Providing technical input for policies and procedures while maintaining accurate documentation on those policies/procedures.
  • Adhering to Change/Configuration Management procedures and policies.
  • Properly estimating work efforts and technical challenges (scoping projects).
  • Research, investigate, and diagnose problems, providing resolution or recommending viable solutions for hardware and software issues, appropriately escalating and reporting recommendations clearly and effectively to management and team.
  • Research and remediate vulnerabilities.
  • Apply DISA STIG settings.
  • Accurately enter host tracking and service approval information in internal DB
  • Assist Project Manager in gathering system metrics for reporting purposes Required Security Clearance: This position is open to US citizens only and requires applicants to successfully obtain a NACI prior to start date per contract requirements. Required Knowledge, Skills and Abilities:
    • 5+ years of experience supporting Windows Server.
    • Ability to participate on 24x7 on-call rotation with flex-time, accepting calls during the night to support the Windows servers
    • Experience with server security hardening and security implementation strategies in support of DoD requirements (STIG, NIST SP 800, FISMA, et al)
    • DoD 8570 security certification: IAT II or III (Security+, CCNA, CySA+, GICSP, GSEC, SSCP, CASP, CCNP, CISA, CISSP, GCED, or GCIH certificate.) Preferred Knowledge, Skills and Abilities:
      • Ability to work well in a team environment, promote customer service, and handle complex technical issues
      • Strong attention to detail and interpersonal skills
      • Ability to clearly, accurately, and concisely communicate technical information in both oral and written formats
      • 1+ years experience with Server Automation Tools, preferably BMC's True Sight Server Automation Suite
      • Experience with System Monitoring Tools
      • Familiarity with the ITILv3 Framework
      • Experience with blade servers and/or server virtualization
      • Desirable: SQL Server knowledge
      • Desirable: Experience with BMC Remedy Action Request System and any of its associated applications, such as Service Request, Change Management, Asset Management, Incident Management, etc.
      • Desirable: Familiarity with OSC systems and operations Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. Zantech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Zantech, Germantown , Windows Systems Administrator, IT / Software / Systems , Kearneysville, Maryland

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