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Healthcare Concierge 3:15 PM to 11:30 PM (Sat/Sun)

Company: The Village at Germantown, Inc.
Location: Germantown
Posted on: April 1, 2024

Job Description:

** Healthcare Concierge 3:15 PM to 11:30 PM (Sat/Sun)**** Village Germantown**EOE/M/F/Vet/Disability - Drug Free Workplace ** Job Summary**The Healthcare Concierge is responsible for all incoming phone calls and directing calls to proper parties, taking and distributing messages; greeting and directing all visitors and residents. The Concierge performs various duties varying from scheduling visitations in Healthcare to screening visitors. The Concierge has a thorough knowledge of emergency response procedures. **Qualifications**- Education: High School diploma or equivalent - Training and Experience: Must be able to work well and maintain a pleasant manner under pressure and with a high degree of interruption. - Ability to type, file and handle a multi-line telephone system is essential. Knowledge of Microsoft Office is necessary. - Must maintain good public relations with a positive work attitude in the work environment. **Education and/or Experience*** Two or Four year degree in related field preferred.* Two years experience preferred.**Primary Duties and Responsibilities**- Answers all incoming phone calls in a timely manner and directs all calls to proper parties. Takes messages and follows through on delivery. - Greets visitors and residents in a friendly, respectful and helpful manner. Gives directions and answers questions to the best of their ability. - Schedules and coordinates visitation between families and residents. - Keeps area sanitized before and after family visitations.

Keywords: The Village at Germantown, Inc., Germantown , Healthcare Concierge 3:15 PM to 11:30 PM (Sat/Sun), Hospitality & Tourism , Germantown, Maryland

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