Customer Service Representative

Company: Aston Carter
Location: Winchester
Posted on: November 26, 2022

Job Description:

Position Details:Training Schedule for 6 weeks: Monday - Friday - 9:00AM-5:30PM EST 100% onsite for all training. Regular Shift Hours: 1st shift (Monday - Saturday) or (Sunday - Friday) - work 2-3 days from home. Hybrid (This is not a fully remote position)Duration: Full Time w/Benefits 6-7 months Contract-To-Hire Location: Winchester, VA Must be located within a 45-mile radius of Winchester, VA Interview: 2 Step Interview Process (Must be willing to complete Open Book Testing: Typing (40WPM), Internet basics, & Call Center.)Pay: $19.00hr - Overtime: $28.50hrJob Description--- Ensure account and member security by identifying red flags and safeguarding member assets and account information.--- Route members to the appropriate departments.--- Open new accounts and educate members or potential members on products and services that best meet their needs.--- Provide peace of mind to and empathize with members who have experienced fraud or unauthorized transactions on their debit or credit cards.--- Educate members on self-service options related to unauthorized debit and credit card transactions--- Listen and look for red flags to prevent fraudulent transactions and identity theft.--- Research debit and credit card authorizations and perform debit or credit card maintenance--- Submit and provide status of debit or credit card dispute or fraud claimsBasic Qualifications--- Attendance - No time off during the 6 weeks of training! --- High School Diploma or GED equivalent required About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Germantown , Customer Service Representative, Hospitality & Tourism , Winchester, Maryland