Company: LINDT & SPRUNGLI
Posted on: January 16, 2022
Do you LOVE and appreciate premium chocolate? Do you consider
yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt
USA, you will be joining more than a company - you will be joining
a team that truly believes in you and your abilities to create a
positive and engaging in-store experience for our customers. With
65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail
teams play an integral part in delivering legendary service and a
premium experience to our customers. It takes a passionate,
positive, highly engaged, confident, self-starter to win our
customers over with every interaction. It is this passion for
Lindt, knowledge of our product and commitment to our brand that
keeps customers coming back again and again.
Essential Job Functions/Key Accountabilities
Consistently contribute to the store's ability to achieve or exceed
weekly, monthly, annual sales plan by providing the highest levels
of customer service, demonstrated product knowledge and Lindt
specific selling skills.
Demonstrated understanding and commitment to the store's sales
mission on a daily, weekly, monthly basis.
Consistently meet or exceed individual sales goals such as ADS,
conversion and other key performance indicators.
Model Lindt standards through everyday activities such as Dress
code, up-selling and sales focus.
Demonstrate personal commitment to achieving store's targets by
consistently promoting current marketing programs and utilizing
company provided resources intended to optimize selling
Monitor and escalate customer or product issues to management in a
timely and professional manner.
As part of the store's team, take ownership and actively
participate in ensuring operational standards and controls are
consistently adhered to.
Cash Management (POS, Paperwork, Vendor Logs, Policies &
Take initiative to re-stock shelves as needed, monitoring date
codes and pricing
Perform store maintenance & cleaning as directed. Maintain store
Comply with all Quality Assurance policies & procedures
Skills & Knowledge
Ability to interact positively with customers
Basic math and/or accounting skills
Ability to take direction and execute work effectively
Prior retail experience, preferably in a specialty retail
Regularly lift and/or move up to 10 pounds, frequently lift and/or
move up to 35 pounds, occasionally lift and/or move up to 50 pounds
Ability to climb, balance, stoop, kneel, crouch and reach with
High School Graduate or equivalent
Must be available to work nights, weekends (Saturday and Sundays)
It is impossible to list every requirement for, or responsibility
of, any position. Similarly we cannot identify all the skills a
position may require since job responsibilities and the Company's
needs may change over time. Therefore, the above job description is
not comprehensive or exhaustive. The Company reserves the right to
adjust, add to or eliminate any aspect of the above description.
The Company also retains the right to require all employees to
undertake additional or different job responsibilities when
necessary to meet business needs.
Lindt and Spr--ngli is an equal opportunity employer and considers
all qualified applicants for employment without regard to race,
color, national origin, religion, sex, sexual orientation, gender
identity, disability or veteran status.
Applicants for this position must successfully pass a background
screening and may be required to pass drug screenings as well. As
of July 2018, all Lindt & Spr--ngli (USA) Inc. properties will be
smoke and tobacco free.
Keywords: LINDT & SPRUNGLI, Germantown , Retail Associate, Hospitality & Tourism , Clarksburg, Maryland
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