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Room Attendant/Housekeeping

Company: Comfort Inn- Aikens Center
Location: Martinsburg
Posted on: November 22, 2021

Job Description:

Job DescriptionRoom Attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel. Responsibilities include: servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies. This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form, and the ability to bend, lift, and be standing or walking all day.The responsibilities and expectations of a Room Attendant:

  • Vacuuming and sweeping carpets and floors
  • Mopping floors as needed
  • Dusting, brushing, polishing, and vacuuming furniture
  • Dusting and cleaning room decorations, appliances, and structural surfaces (eg. Wall fixtures, window sills, vents, etc.)
  • Changing linen and making beds
  • Cleaning showers, tubs, sinks, and bathroom items
  • Removing used guest amenities and trash
  • Replenishing guest amenities and supplies
  • Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
  • Check for damaged linens
  • Reporting lost and found articles, maintenance problems, or special room problems to a supervisor
  • Maintaining storage rooms and stocking carts
  • Emptying linen from housekeeping cart into laundry cart
  • Recording room status on work assignment sheets
  • Providing information to guest about hotel services, facility and other amenities
  • Providing information to guest about local attractions/services
  • Providing rooms for guest arrival and responding to special guest requests, such as delivering newspapers or cleaning a spill
  • Listening and responding to guest requests or complaints
  • Performing special projects designated by managementQualifications Include:
    • Great customer service and friendly personality
    • The ability to work weekends and holidays
    • Must have the ability to lift, bend, and move equipment
    • Must be able to be on one's feet for an extended period of time
    • Must be self-motivated with the ability to multi-task
    • Willingness to follow safety guidelines at all timesWhat you will receive:
      • Competitive Pay with Overtime
      • Discounts on Hotel stays at Hilton, Marriott and Choice properties world wide
      • Future Employment Growth Opportunities
      • Holiday pay
      • Vacation pay
      • Insurance/401K opportunitiesWhy the Aikens Group?The Aikens Group believes its employees are the strength of our company's foundation. Everyone's efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come.The Aikens Group feels that an employee/employer connection is a relationship. It is both party's responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.Our MissionWe build strong relationships with our partners by delivering quality products and exceptions service with integrity. We strive to maintain a quality of life and work-life balance to our team members, who are the cornerstone of our success and profitability.Our VisionTo be the trusted resource for development in our community.Job Type: Full-timePay: From $12.00 per hourBenefits:
        • 401(k)
        • Dental insurance
        • Health insurance
        • Life insurance
        • Vision insuranceSchedule:
          • 8 hour shift
          • Day shift
          • Holidays
          • Weekend availabilityEducation:
            • High school or equivalent (Preferred)Experience:
              • Cleaning: 1 year (Preferred)Work Location: One location

Keywords: Comfort Inn- Aikens Center, Germantown , Room Attendant/Housekeeping, Hospitality & Tourism , Martinsburg, Maryland

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