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Dental Receptionist + Patient Care Coordinator

Location: Stephens City
Posted on: November 22, 2021

Job Description:

Stiebel & Baker Dentistry is a well-established general dentistry office in Stephens City, VA committed to excellence in patient care and customer service. We offer a excellent work environment with emphasis on professionalism and teamwork. If you thrive working with a team that values accomplishing great outcomes, you love to learn and grow as a person and team member, and want to make a difference in the healthcare industry, then we want to hear from you!The Dental Receptionist/Patient Care Coordinator works with the dentist, hygienists, and dental assistants to provide seamless dental experiences for our patients.Desired Qualifications: Dental Administration ExperienceEssential Duties Include: Answer patient calls, emails and questions, including finding insurance estimatesConfidentially manage patient accountsPerform analytical and data entry tasksSchedule patient visits and answer pre-visit questions, including about billingEnsure compliance with professional standards & regulatory requirementsDiscuss cost of service, insurance coverage, and payment options with the patientWork as a team player to ensure each patient receives the best service possibleSchedule any necessary specialty appointmentsGet prior authorizations for proceduresScan documents into patient chartsProvide patient consultations and explain recommended treatmentsWhat to Expect: To be empowered and supported in your ideas to improve office systemsTo contribute new ideas for organization and a modernized workflowTo always focus upon an excellent patient experienceTo enjoy speaking on the phone and explaining things in a clear and simple wayTo be an ambassador for the practice and promote the practice in a positive mannerTo provide excellent customer service and radiate friendlinessCandidates should: Excel at in person and telephone communicationsBe responsible and self-motivatedBe a customer service expertBe able to manage multiple tasks and responsibilitiesEnjoy creating and using checklistsHave outstanding conflict resolution skillsBe confident asking for and collecting money owed to the practiceExhibit essential skills in spelling, grammar, and simple mathematicsRange of pay: $16-28/hourPay is competitive and will start based upon experience.Pay rate will grow based upon practice performance and outcomes.Successful candidates will have strong potential for advancement to a management position if desired.Benefits include dental and paid time off.No evenings or weekends.The office is conveniently located in Stephens City, right off of I-81.Job Type: Full-timePay: $16.00 - $28.00 per hourBenefits:

  • Dental insurance
  • Paid time offSchedule:
    • Monday to FridayExperience:
      • Dental or Receptionist: 1 year (Required)Work Location: One location

Keywords: STIEBEL & BAKER DENTISTRY, Germantown , Dental Receptionist + Patient Care Coordinator, Healthcare , Stephens City, Maryland

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