Bilingual Community Manager (Spanish/English)

Company: Jubilee Housing Inc.
Location: Washington
Posted on: June 1, 2025

Job Description:

Bilingual Community Manager (Spanish/English)About Jubilee HousingThe mission of Jubilee Housing is building diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to those experiencing persistent economic hardship in the Adams Morgan and Columbia Heights neighborhoods of Washington D.C. Jubilee operates more than a dozen properties totaling more than 500 homes and has an active development pipeline of several hundred new affordable housing units in progress, including a integration of a first in kind aquaponics farm. Jubilee also offers robust programming for residents and community members as they pursue life goals.Jubilee Housing is an innovator in financing affordable housing and a responsible steward of the investments it receives. Jubilee produces Justice Housing which is affordable to those with few financial assets, located in neighborhoods where resources such as good schools, grocery stores, and public transportation are readily accessible and near services that support as they pursue educational and career attainment. Jubilee is seeking individuals who want to work with us to ensure Justice Housing becomes a reality for all who need it.Position DescriptionBilingual Community Manager (CM) manages the daily operation of 165 units across three buildings. The community manager will collaborate with other Jubilee departmental team members on-going. The CM oversees leasing, maintenance, compliance with federal, state, and local housing laws, and all administration. The manager also supervises staff and is a regular presence at assigned properties.The ideal candidate is a pro-active and involved leader who knows the staff, assigned properties, and surrounding communities well. The CM works collaboratively with Resident Services and other members of Property Management to maintain fully occupied, well-managed properties with an engaged and stable resident population.Specific Duties

• Manages a total of three properties, 165 units in the Mount Pleasant neighborhood
• Reports to the Senior Community Manager (SCM) on all operational items
• Oversees and coordinate the day-to-day operations of at least one property, including site management, administrative and maintenance functions
• Manages people-related functions including hiring, training, supervising, rewarding, and evaluating staff
• Oversees and manages rent collection and addresses delinquent rents within policy guidelines
• Uses knowledge of tax credits and public housing management policy to facilitate potential resident interviews, income calculations, and to process lease applications.
• Participates in tenant selection; conducts resident and prospective resident interviews, initiates background checks and application verifications.
• Performs move in/move out inspections.
• Prepares apartment leases and lease renewal documents, income certification and rent registration. Uses expertise to ensure certifications are in accordance with IRS- Section 42.
• Ensures recertification requirements are met and reports are prepared on time, including subsidy billing to contract administrators.
• Assists staff members in maintaining rent rolls, reconciling resident accounts and preparing vacancy reports
• Monitors and coordinates timely apartment turnover procedures
• Monitor & manage to ensure bank deposits are made daily by designated team members
• Manages and coordinate preparation and delivery of all correspondence to residents (rent changes, terminations, etc.)
• Regularly monitor & manage the process of completed purchase orders and invoices for payment to accounting
• Monitor and review the wait list with occupancy and compliance to assure accuracy and delivery of deadlines
• Oversees and prepares the annual rental division operating budgets for all assigned properties
• Reviews budgets and financial reports periodically with Director of Property Management
• Proactively works to ensure budget and expense control. Performs within budget and purchasing guidelines.
• Prepares written reports of division operations monthly, and additionally as necessary
• Investigates and resolves resident complaints
• Maintains positive relationships with residents, including initiating on-going communication and actively participating in quarterly resident meetings
• Alerts appropriate team members and escalates tenants or maintenance problems when necessary
• Supervises and oversee the facility PM regarding the janitorial and maintenance staff to ensure curb appeal, completion of work orders, unit turnover, and completion of grounds and building maintenance in a timely manner
• Conducts site inspections of grounds, common areas and apartments
• Prepares bids, reviews proposals and makes recommendations for contract work, including janitorial, landscaping and snow removal, trash service, and concessions
• Assists the Relocation Manager with relocation of tenants during planned renovations
• Ensure all government guidelines and compliance (Home & Tax Credit) requirements are met and appropriate records are maintained.
• Maintains current knowledge of federal, state, and local housing authority regulations and requirements applicable to property management
• Ensures consistent application of Jubilee Housing
• Responsive to requests for information
• Conducts annual performance evaluations for staff
• Participate with the hiring process of new employees
• Performs other duties as assignedDesired Qualifications
  • High school diploma, GED or equivalent.
  • At least five years of property management and affordable housing management experience is required. Additionally, prefer a minimum of 2 years of experience managing multiple sites and over 100 units.
  • Experience managing a property undergoing renovation is preferred, but not required.
  • Relevant certifications for property management and affordable housing. Examples include the LIHTC, HCCP or SHCM Certification as well as CAM and/or Apartment Residential Manager (ARM) certifications.
  • Advanced oral and written communication and public relations skills
  • Proficient with Microsoft Office suite including Outlook, Word, Excel and property management software (RealPage Software)
  • Knowledge of and experience in property management, real estate and finance (building and maintaining a budget; coding and submitting invoices; preparing cash deposits)
  • Able to work on several projects simultaneously, maintaining timeliness and accuracy
  • Able to work independently, anticipate problems, and implement effective solutions
  • Able to walk multiple sites daily, weekly and monthlyBenefitsincludehealth, vision, and dental insurance, STD, LTD, and Life insurances,paid vacation, sick leave,holidays, transportation stipendanda 403b matchedcontributionretirementplan.Background Check and Drug ScreeningFinalist(s) for this position will be subject to a drug screening and will be required to consent to a pre-employment background check as a condition of employment.Drug test results do not automatically preclude you from being considered for employment. We recognize that each candidate's circumstances may differ, and we evaluate all aspects of your application and qualifications before making a final decisionReference ChecksFinalists for this position will be required to provide three professional reference checks as a condition of employment.Jubilee Housing is an Equal Opportunity EmployerThe pay range for this role is:60,000 - 70,000 USD per year (Headquarters)
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Keywords: Jubilee Housing Inc., Germantown , Bilingual Community Manager (Spanish/English), Executive , Washington, Maryland