Program Director

Company: Project Renewal Inc.
Location: Washington
Posted on: June 1, 2025

Job Description:

Shelter- Fort Washington, 651 West 168th St, New York, New York, United States of America Req #1438Program: Fort WashingtonSalary Range: $100,000 - $108,000Program Description:The Fort Washington Men's Shelter is a 200-bed temporary shelter managed by Project Renewal under a contract with the Department of Homeless Services and the Department of Health and Mental Hygiene. Comprehensive psychiatric, medical, and case management services are provided to men who are homeless and have been diagnosed with mental illness and substance abuse.Overall Responsibilities:Under the general direction of the Vice President of Programs, the Shelter Director provides clinical and administrative supervision of the shelter and onsite program under DOHMH; coordinates with the Assistant Director, Clinical Director, Clinical Coordinator, Psychiatrist, and the Building Manager to ensure that the facility operates in accordance with Department of Homeless Services (DHS), Department of Mental Health and Hygiene (DOHMH) and Project Renewal policies and procedures; performs related work.Essential Duties and Responsibilities:The essential duties of the Position include but are not limited to the following activities:

• Overall responsibility for day-to-day management of a 200-bed shelter for homeless men, ensuring shifts are adequately staffed, services are provided to clients, and the facility is clean and conforms to established standards.
• Manages the facility and program development to assure program objectives are achieved; ensures clients are addressing issues in their Independent Living Plan; initiates corrective action as appropriate.
• Regularly meets with direct reports to clarify roles and approaches for delivering services to clients, making corrective recommendations as appropriate.
• Understands funder and agency performance expectations and translates them to the entire team.
• Determines policy for clinical programs and ensures quality care is provided to clients; ensures comprehensive and individualized plans for each client.
• Manages all aspects of the program, including budget, payroll, documentation, employee performance reviews, recruiting/discharging staff, and coordinating maintenance with Project Renewal's other services.
• Facilitates staff and team meetings.
• Interfaces with the community and local service providers, maintaining positive relationships and creating partnerships.
• Oversees purchasing of services and supplies within agency guidelines, ensuring proper documentation for delivery and payment to vendors.
• Ensures compliance with all state and local regulations, especially health and safety requirements.
• Ensures information on the Equal Employment Opportunity Act (EEO) and Americans with Disabilities Act (ADA) is displayed and observed by all staff.
• Interfaces with other city/state agencies to better serve clients, ensuring timely completion of reports.
• Ensures timely submission of supporting documents for audits and claims.
• Performs other related duties as assigned.
• Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours and on weekends.Qualifications:
  • MA in social work, counseling, psychology, family therapy or related field, plus a minimum of three (3) years as Program Director/Senior Manager in the substance use/mental health field, or BA with a minimum of five (5) years direct clinical experience with addictions and/or mental health services.
  • Demonstrated ability to manage and motivate staff to accomplish program goals while developing their skills.
  • Capacity to evaluate and manage program performance using data in collaboration with the Performance Evaluation and Quality Assurance Department (PEQA).
  • Ability to foster a team spirit among staff to provide needed services to clients.
  • Excellent oral, writing, and listening skills.
  • Ability to work well in a highly-pressurized, deadline-driven environment.
  • Ability to interface with clients and all levels of staff.
  • Knowledge of case management software and proficiency in Microsoft Office Suite; familiarity with CARES (DHS Data Base) is a plus.
  • Bilingual or multilingual is a plus.
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Keywords: Project Renewal Inc., Germantown , Program Director, Executive , Washington, Maryland