Operations Manager - Transportation

Company: Penske Logistics
Location: Williamsport
Posted on: March 19, 2023

Job Description:

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?Do you have a proven record of leadership excellence and a history of leading teams to consistently exceed established goals in dynamic operational environments?Do you have a proven ability to recruit, train, develop, communicate with and retain team members?Do you have a demonstrated ability to develop forward looking plans and turn those plans into successful execution?Do you have a proven ability to effectively manage financial resources?Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking an Operations Manager to supervise drivers at our Williamsport, MD location.The Operations Manager provides leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.Position Summary:Lead teams in a dynamic operational environment, to consistently exceed established goals, demonstrate a commitment to customers and a dedication to excellence and innovation. Develop forward looking plans and turn those plans into successful execution. Effectively manage resources to achieve operational excellence and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation.Major Responsibilities:People-----Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives.-----Establish and sustain that performance standards are communicated that are specific and measurable.--- Interview hourly associates and provide recommendations for hire.--- Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates.--- Motivate and engage associates by focusing on team accomplishments and recognition.Operations--- Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.--- Conduct team meetings.-----Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training.--- Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.--- Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution.--- Complete all necessary records and reports in a timely and accurate fashion.Finance-----Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.--- Understand the relationship between decision-making and profitability.--- Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.Safety-----Ensure day-to-day management and associate activities are aligned with the location safety strategy.--- Provide associates with communication, training, feedback, and direction to ensure safe performance.-----Ensure compliance with all applicable regulatory agencies and company policies and procedures.--- Conduct safety observations.Growth / Customer Experience--- Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily.--- Ensure the customer knows that we are committed to helping them meet their objectives.--- Determine areas that could benefit from Continuous Improvement efforts.Fleet/Assets-----Properly plan work assignments to ensure effective use of fleet equipment.-----Work with hourly associates to ensure they understand safe and efficient operation of equipment.--- Work with vendors to ensure equipment is maintained.--- Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete.--- Other projects and tasks as assigned by supervisor.Qualifications:-----4-6 years of related functional experience-----3 years of managerial or supervisory experience with DOT regulated positions required-------High school degree or equivalent required----- Bachelor's degree in Business or Supply Chain Management preferred----- Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required----- Must have ability to connect and build rapport and relationships with associates and external customers at all levels----- Must have ability to work efficiently with time management and organizational skills with follow-up and follow through----- Ability to manage through a problem and think and make decisions independently----- Demonstrated ability to develop and execute annual financial operating plan----- Ability to drive process improvement and lead change----- Must demonstrate ownership & responsibility for running the operation with a sense of urgency----- Strong written/oral communication including the ability to present in front of others, and demonstrate active listening skills are required--- Regular, predictable, full attendance is an essential function of the job-----Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.Physical Requirements:--- The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.-- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.--- The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.--- While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.--- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.Schedule:-----12pm-9pm, Monday-FridayAbout Penske Logistics:Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management.Penske is an Equal Opportunity Employer.

Keywords: Penske Logistics, Germantown , Operations Manager - Transportation, Executive , Williamsport, Maryland