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Vice President, Learner Insights

Company: National Student Clearinghouse
Location: Herndon
Posted on: March 18, 2023

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Are you looking for more than just a job -and -want -to make difference? -If so, then join the -National Student -Clearinghouse talent community -and discover your impact today! We are a nonprofit, -nongovernmental organization and the leading provider of educational reporting, data exchange, verification, and research services. -Serving the education, workforce and learner communities has been at the heart of our mission for over 25 years. -Our work - performed in a trusted, secure, and private environment - provides numerous time- and cost-saving benefits to students, schools, administrators, and requestors. -About the Role:The Vice President, Learner Insights ("VLI") will be responsible to drive the organization's unification and growth of 10 currently existing insights products and services into one vertical business division, Learner Insights. This position will report directly into the CEO, until a new Chief Growth Officer (CGO) is on-boarded and in position to successfully oversee the division. The decision to move the LI vertical from the CEO to the CGO will be a CEO decision based on the trajectory of the vertical at the time. The VLI will be an integral member of Executive leadership and will manage a team of about 20 resources that may grow quickly based on the demand for research in the marketplace.The VLI will oversee a broad array of Learner Insights oriented products and services and also have direct interaction with the Clearinghouse Board of Directors and the Research Center Board of Directors. With a persistent focus on the customer, the VLI will also drive Clearinghouse mission and innovation in this vertical through significant industry exposure (presentations, working directly with funders and attending conferences), -working with our publications team, our grants team, our Research platform teams (Student Tracker and Postsecondary Data Partnership (PDP) and other related research platforms such as Gear-Up). The VLI will be responsible for creating a 5-year plan and driving the strategy to acquire new and improved product and service extension.Championing the Clearinghouse's promises of trust, privacy and security, the VLI will be a public spokesperson for the organization, and they expand and grow the National Student Clearinghouse's role as a trusted partner to the education community. The VLI will deepen established relationships and build new ones within the education community. Currently, this position is 100% telework, however, as our company starts to return to our new normal, a hybrid work pattern, this position may be required to periodically work on-site at our office, and the frequency would depend on the department/division's requirements. Therefore, candidates must either reside within a reasonable distance to commute to our office, or be willing to travel to our office in Herndon when required. Demonstrate the Clearinghouse's competencies, which align with our corporate values. Manager will provide more detail to candidates as needed.

  • Senior Leadership Competencies include: Balances Stakeholders, Cultivates Innovation, Drives Vision and Purpose, Strategic Mindset, and Understanding the Business. Balances Stakeholders:
    • Deal effectively with conflict, reach agreement without damaging relationships and find win-win solutions.
    • Develop and foster a partnership relationship with a diverse group of stakeholders at all levels of the organization.
    • Pragmatically and proactively partner with stakeholders, balance the needs of stakeholders without overcommitting and underdelivering, focusing on delivering value added solutions and services. -
    • Work closely, drive and lead key internal resources that will drive new business/solutions. -
    • Encourage and support creativity, ideation and innovated thinking by staff and proof of concept work that is well thought out and grounded. Views failures as opportunity to learn.
    • Moves beyond traditional ways of doing things and pushes past status quo. Drives Vision and Purpose:
      • Lead by example with a high level of emotional intelligence and demonstrate a positive and intellectually curious demeanor about the Clearinghouse's mission, vision, values, and opportunities for the Clearinghouse to provide value to the education community and learners.
      • Communicate the vision and strategy to staff in a clear, relatable, and optimistic manner.
      • Demonstrates and instills our cultural values and transparent communication philosophies. Strategic Mindset:
        • Review trends, anticipate future needs, and create a vision of possibilities for sustainable value and opportunities. -
        • Sees the big picture, constantly imagines future scenarios, and creates strategies to sustain competitive advantage. - Understanding the Business:
          • Develop, maintain, and demonstrate a strong working knowledge of the Clearinghouse, its environment, including its mission, services, and key stakeholders and how each organizational unit contributes to that mission. -
          • Actively seeks opportunities for efficiencies and cost-effective technologies that reduce costs and optimize investments. -
          • Expertly represent the Clearinghouse externally. - How You Contribute:
            • Provide vision and work collaboratively with the Executive team to incorporate the Learner Insights business vertical roadmap in line with the overall NSC strategic roadmap.
            • Lead the evolution of learner insights by identifying opportunities that meet the intersection of supporting our existing data provider community with value added insight generation.
            • Create new innovative insight mechanisms via the establishment of the learner insights platform that can serve all stakeholders. These will be designed to leverage the core competencies of the Clearinghouse and apply new services.
            • Establish and oversee strategic product roadmaps, including the establishment of measurable goals and objectives linked to the organization's overall mission and vision.
            • Build a self-sustaining business vertical to include functional alignment and oversight of research platforms to include Postsecondary Data Partnership (PDP) and Student Tracker (ST) programs, research development, grants and philanthropy, Clearinghouse publications, and the Clearinghouse Research Center.
            • Oversee the sales organization that supports deployment of the Learning Insights tools and platforms building on the current utilization of the K20 stakeholders. Inspire, encourage, enable, develop, and retain a team of high performing sales professionals.
            • Serve as a key external voice, increasing the value of all the Clearinghouse offers to its education stakeholders and building on the organization's established reputation in the sector.
            • Provide leadership in the ongoing development of a positive, productive, and energetic staff and organizational culture.
            • Set the direction and implement changes to deepen client satisfaction with Clearinghouse services in collaboration with the Clearinghouse's senior leadership.Workforce Management
              • Build a team-based environment that aligns with company values, ways of working, and competencies.
              • Recruit and select the best talent to help optimize skills and experiences and motivate and manage staff to maximize productivity and efficiency.
              • Develop and manage career development and advancement opportunities at the Clearinghouse through MAPS conversations, developing and reporting on performance and goals, and defining and monitoring training and development plans to ensure job and career satisfaction.
              • Ensure staff is adequately trained and provide guidance as needed.
              • Monitor employee performance and conduct appraisals.
              • Reward employees using formal and informal methods.Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.What You Bring to the Table:
                • A Master's degree and 15 or more years of related experience working in management positions in higher education, with ten years of in a senior management or executive level capacity, executive level sales or relationship management experience in higher education.
                • Demonstrated experience:
                  • Leading a diverse team or function, in all aspects of complex, cross-functional, large-scale projects, in a fast paced and highly competitive ever-changing data environment.
                  • As a strategic leader with successful track record in managing a P&L of large scale and complexity.
                  • Managing cross-functional teams that include strategy, product, business development, marketing, and sales.
                  • Developing and managing a product management team in technology-driven company.
                  • Proven track record of forming and maintaining high-level relationships in the business-to-business environment and ability to identify credible understanding of the key priorities of stakeholders and ability to connect the dots.
                  • Proven experience and leadership in change management and ability to bring customer-centered approach and methodology to support organizational and cultural transformation.
                  • Must possess high integrity, combined with an outstanding personal style that is characterized by executive-level presentation and communication skills, transparency, trust, active listening, authenticity, collaboration, and self-awareness.
                  • Talented at the Management competencies: -
                  • Making complex decisions - Demonstrated experience building value and revenue for a business that does not exist today. Complex decisions will be the order of the day as the choices made in all business facets - strategy, budgeting, management, to name a few - can have direct impact on the success or failure of this opportunity.
                  • Being flexible and adaptable - Demonstrated ability to adapt and work in a fast-paced environment, on a team, and achieve results in a team environment. -
                  • Building collaborative relationships and optimizing diverse talent - Demonstrated ability to work collaboratively with develop and lead a team in a positive and professional manner with a proven track record of facilitating cross-departmental issue identification, problem solving, and resolution. -
                  • Focusing on performance - Demonstrated ability to work across departments within the organization while begin outcomes focused and results driven. Experience in building measurement and tracking tools to ensure optimal performance while meeting agreed upon deliverables. -
                  • Superb communication skills with effective presentation skills.
                  • Demonstrated proficiency in Microsoft Office Suite and proficient with other collaboration tools. -
                  • Live within a commutable distance of Herndon, VA or - may be performed remotely from any of the following states, with some in-person activities with the team in Herndon, Virginia and at sector events, as required: AL, CA, CO, DC, FL, GA, IL, KY, ME, MD, NV, NJ, NM, NC, NY, OH, PA, TN, TX, VA, WV, WY.
                  • Are fully vaccinated against COVID-19 or have a good faith basis for seeking an exemption from this requirementAdditional Desired Requirements: -
                    • Deep experience in the education K to gray research space.
                    • Experience with:
                      • The US Dept of Education (FSA, NCES, IES)
                      • Working with large education-oriented foundations and grant makers
                      • Leveraging best practices in project management and Agile methodology.
                      • PMP certification or demonstrable experience delivering complex projects.
                      • Familiarity with Data Visualization tools, preferably Tableau. Physical Demands:
                        • Use of a computer for 8 or more hours a day.
                        • Use of a copy machine, fax machine, and telephone.
                        • Frequently required to sit for 7 or more hours per day, when at HQ may sit in close proximity to others in an open office environment.
                        • Occasionally required to use hands and fingers to operate, handle, and reach.
                        • Vision abilities include close vision and the ability to adjust focus.
                        • Must be flexible to do out-of-town assignments and travel via car, train, and/or airplane when needed (up to 25%).
                        • Must be flexible to work after business hours and on weekends when necessary.Compliance with Executive Order 14042The health and safety of our employees and their families are top priorities of the National Student Clearinghouse. With the continuing impacts of COVID-19 in our nation and around the world, we are doing our part to protect the health and well-being of our workforce and the communities where we operate. The Clearinghouse is a federal contractor, rendering us subject to Executive Order 14042 and associated guidance requiring employees to be fully vaccinated for COVID-19. Therefore, all Clearinghouse employees and new hires must be fully vaccinated and provide proof of vaccination as a condition of employment, or have an approved reasonable accommodation (based on a disability or medical condition, or a sincerely held religious belief) exempting them from the vaccination requirement. -By applying for this position, you are stating that you are already fully vaccinated or will be fully vaccinated by your start date, or you have a good faith basis for seeking an exemption from the vaccination requirement. Individuals requesting a reasonable accommodation should do so during the post-offer process, and any requested accommodations must be reviewed and approved (if applicable) before your start date. Benefits and Related InformationThe National Student Clearinghouse provides a robust benefit program designed to help meet the needs of each employee and their family, both now and in the future. We offer comprehensive medical, dental, and vision insurance, as well as life and disability insurance benefits, for employees and their qualified dependents. Health care, dependent care, and limited purpose flexible spending accounts, as well as a health savings account, are options available for employees to set aside pre-taxed dollars for certain qualifying expenses. We offer a very generous 401k matching contribution program with the opportunity to defer pre-tax and Roth contributions, as well as catch-up contributions for those who are eligible! We are proud to offer a competitive paid leave program consisting of vacation, sick, and personal time, as well as paid holidays. Vacation time will accrue based on length of service, and new full-time hires can accrue up to 13 days of vacation and up to 10 days of sick time per year. On an annual basis, new employees may use up to 32 hours of accrued sick time as personal time. Additionally, the Clearinghouse observes at least 11 paid holidays per year.Another perk is that employees have the option to get reimbursed for basic wholesale company and roadside assistance memberships (e.g., Costco and AAA) and to request a buy back on portions of unused accrued vacation based on tenure and certain other qualifications. Employees can further their education and professional development by using our Employee Education Assistance Program, which establishes reimbursement for qualified education expenses upon successful completion of the program, and leveraging the enterprise-wide LinkedIn Learning subscription. There are additional employee benefits, to find out more, please request a copy of our complete benefit package!We reasonably believe that the salary range for this position is between - $270,000 to $300,000 annually and is bonus eligible. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: National Student Clearinghouse, Germantown , Vice President, Learner Insights, Executive , Herndon, Maryland

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