Senior Manager Federal Manager

Company: Lumen
Location: Herndon
Posted on: January 25, 2023

Job Description:

About LumenLumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumens network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.The RoleThe Sr Lead Federal Program Manager / Integration Lead manages the solution development and deployment of telecom, professional services, Cyber and IT solutions for Large Systems Integrators, Federal Government and SLED customers.The Main ResponsibilitiesWorks with Sales and Engineering teams to gather and validate customer requirements as neededLeads the Integration Team to develop project proposals and plans to comply with contract and RFP commitments; this includes determining schedules, funding, procedures for accomplishing the project, staffing requirements, risk management plans, and allotment of available resources to various phases within projectsPresents and reviews comprehensive project management plans to clientsManages customer requirements and expectationsOversees monthly and quarterly client service performance meetings; this includes generating service delivery, service assurance, and process assessment and improvement reportsEnsures systems, processes, and methodologies are followed to ensure effective monitoring, control, and support of service deliveryIdentifies areas for improvement driven by data and reporting and working with internal teams to implement fixes with urgencyWhat We Look For in a Candidate7 to 10 years of Program and/or Project Management experience in the telecommunications industryDirect customer experience with increasingly responsible project management experience required with an emphasis on technical capabilities preferredExperience leading cross-functional teams and implementing multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneouslyExperience defining and documenting processes, and driving continuous improvement to processes via process measurement/metricsPMP Certification desiredITIL Certification desiredProficient with Microsoft Project, Excel, Visio, PowerPoint and WordBachelors degree or equivalent work experienceTop Secret Security ClearanceRequisition #: 320001EEO StatementWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.Salary RangeSalary Min :100440Salary Max :223680This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.Salary RangeSalary Min :100440Salary Max :223680This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

Keywords: Lumen, Germantown , Senior Manager Federal Manager, Executive , Herndon, Maryland