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Associate Director ERP

Company: Verizon
Location: Ashburn
Posted on: November 26, 2022

Job Description:

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

What you'll be doing...

As an Associate Director ERP, you'll be responsible for Technical Product Management for Verizon's Global S/4 HANA ERP instance, and legacy ECC instances, you will collaborate with stakeholders across Network, Supply Chain and Finance to create solutions that enable us to optimize spend, increase process efficiency as we sell to customers, build the network, report externally, all the while strengthening our controls. Your work will focus on shaping business processes, product vision and strategy, roadmap and backlogs around key mission objectives, delivering features from concept to launch through agile delivery methodologies, ensuring value realization, run governance and support that delivers outstanding business results / user experience.

Funded for 100 million dollars in annual investment to drive transformation at scale, this role requires experience in delivering extremely large and complex process transformation / system implementations including process design, functional design, technical / solution architecture, human centered design, environment and deployment strategies, operational readiness and change management across multiple functions spanning the SDLC lifecycle.

The ideal candidate for this role will be equal parts business and technical leader to be successful, with the ability to set rigorous technical / architectural standards whilst speaking the language of our business partners. Deep knowledge of transactional processes, data and reporting are essential as is deep experience delivering cross functional ERP implementations. Focusing on driving the innovation agenda, this leader will work with internal and eternal industry leaders to shape world-class capabilities and enable continuous improvement.

As a people leader, this leader will drive a large team of Verizon Technical Product Owners and 3rd party partners, as well as influence Global Process Owners to deliver transformative solutions. This leader will makes decisions regarding hiring, promotion and disciplinary actions. Coaches, trains and motivates the team to achieve subject matter expertise.

Accountable end to end from vision / strategy through to delivery, value realization and run support / governance - this leader will focus on the big picture and have the discipline to drive massive transformational efforts. Strong people leadership and influencing skills are essential. Are you up for the challenge?


  • Develop, own, and execute the product roadmap.
  • Partner with stakeholders to inform the product vision, strategy, features and prioritization.
  • Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of the business.
  • Leads the product functional design process.
  • Identify and drive strategy for implementation of new systems and applications.
  • Drive strategy for upgrades and enhancements to existing applications (e.g., SAP, Oracle) and manages future software direction and enhancements.
  • Coordinate support for systems initiatives driven by other groups if there are impacts to financial systems.
  • Manage large teams of consultants and employees, including directing cross functional teams.
  • Leads selection process for external project support and sets direction for provider.
  • Orchestrates successful delivery of the ERP Convergence Project.
  • Develops/assists with project plans, including estimates, work breakdown structure and schedules.
  • Identifies key project milestones.
  • Coordinates and directs project team resources.
  • Ensures all deliverables are achieved.
  • Leads for Change Control Board for the ERP (establishment, templates, ongoing management).
  • Oversight/management of all ERP priorities and projects across Verizon.
  • Identifies and resolves project constraints, issues and risks.
  • Develops the project organization structure and resource requirements, adjusts them as needed as the project progresses, and collaborates with team leads to make staffing decisions.
  • Monitors adherence to scope and manages scope change process.
  • Analyzes and implements corrective actions when progress deviates from plan.
  • Monitors the quality assurance, deliverable acceptance, and sign-off processes.
  • Monitors and mitigates project risk.
  • Maintains continuous communications with the program management office.
  • Motivates and manages project team using effective communication and leadership.
  • Identifies and organizes required external support (Verizon and Third Party).
  • Understanding/Defining Business Processes and integrated hand offs/dependencies.
  • Effectively partners with the business and IT for successful implementations.
  • Organizational Change Management oversight.
    Where you'll be working:

    In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

    What we're looking for...

    You'll need to have:

    • Bachelor's degree or four or more years of work experience.
    • Six or more years of relevant work experience.
    • Five or more years of progressive experience with SAP or another large ERP platform - program/project manager on several SAP implementations with large and diverse teams.
    • Six or more years of relevant systems and finance and/or supply chain experience.
    • Experience in the following SAP Modules (or comparable ERP modules) ECC: FICO, MM, SCM, SD, PS (Project Systems), BI/BO, AP, T&E, Professional Services, Accounts Receivable/Collections.
    • Willingness to travel.
      Even better if you have one or more of the following:

      • A degree.
      • Experienced in taking a company forward in a fast growth environment, providing insight for direction and managing change effectively.
      • Proven success managing ERP financial and supply chain applications.
      • Proven success managing large, dynamic teams in a fast paced environment.
      • SharePoint and Solution Manager Tool experience.
      • Ability to manage and implement ERP's and working knowledge of financial systems.
      • A direct and pragmatic approach to business, processes and user needs.
      • Strong customer focus and ability to recognize impact of decisions on end users.
      • Excellent verbal and written communications skills and ability to interact with team members and external customers.
      • Strong presentation skills to all levels of management; ability to communicate complex concepts in a manner that is understood by audience.
      • Ability to prioritize efforts and tasks in a high volume and fast paced environment.
        If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.


        Verizon will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

        Equal Employment Opportunity

        We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Keywords: Verizon, Germantown , Associate Director ERP, Executive , Ashburn, Maryland

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