Principal Program Manager

Company: Microsoft Corporation
Location: Ashburn
Posted on: September 24, 2022

Job Description:

The Cloud Operations and Innovation (CO+I) Principal Program Manager will be responsible for working directly with numerous internal and external teams across the CO+I organization to drive more connected workstreams across stakeholders and advance mature and repeatable processes. This is to be achieved with a customer-centric mindset and in partnership and collaboration with program managers across CO+I.

This is a great opportunity to join a dynamic team and influence the way one of the world's largest and fastest growing cloud environments is built and supported. As a critical part of the CIPM team within Microsoft's CO+I Organization, this role will help define how we improve overall delivery for new Cloud initiatives. We are all about creative solution delivery to exceed our customers' expectations.

**In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.**

**Responsibilities**

**Responsibilities:**

+ Identify and deliver improvement activities across the business through employing process improvement methodologies and the application of innovative thinking

+ Oversee multiple projects and/or programs working across multiple internal and external teams to ensure they are successfully delivered in accordance with established requirements, timelines and within budget.

+ Lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions

+ Work with key business stakeholders, and cross-functional champions, to build a continuous improvement environment to support an ongoing program of change

+ Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working

+ Identify trends and process variations as part of establishing a continuous improvement monitoring system

+ Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls

+ Elicit requirements and drive process change using stakeholders' interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis

+ Actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance

+ Ensure the business impact and project objectives/dependencies are identified, reported, and managed at all times

+ Establish strong collaborative relationships with both internal and external partners and stakeholders

+ Develops and delivers presentations to communicate proposals, initiatives and progress

+ Conduct business reviews to highlight program progress. Develop and present relevant program metrics and key results.

+ Support cross functional team building by building mutual trust and encourages respect and cooperation among team members

+ Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success.

**Qualifications**

**Minimum Qualifications:**

+ Bachelor's Degree in a technical , scientific field or related feilds

+ Master's degree in Business Administration

+ Lean Six Sigma Green Belt or Black Belt

+ 5- 7+ years' experience in process improvement (Lean Six sigma - including DMAIC) and transformational projects

+ Demonstrated experience in implementing Continuous Improvement (Lean Six Sigma and/or similar) methodologies

+ Minimum of 2 years of equivalent Experience working in datacenter or other critical infrastructure environments.

+ Comprehensive understanding of end-to-end Datacenter Supply Chain

+ Experience in leading large, crossteam collaborative programs.

**Preferred, but not required:**

+ Project or program management certification(s) (PMP, PMI, CAPM, etc.).

+ Willingness to support a flexible travel schedule (up to 25%).

+ Ability to deliver and maintain mature processes, procedures, program baselines, training, and improvement plans.

+ Ability to document and improve work processes to make workflow more efficient and productive.

+ Experience with multi-tasking in a fast-paced work environment.

+ Ability to deliver clear, concise, and compelling presentations and content to executive-level management.

+ Experience communicating effectively across diverse cultures.

+ Growth mindset: Curiosity, a desire to learn, self-motivation to explore new ideas, a tendency to embrace challenges, learn from failures, and find inspiration in the success of others

+ A start up mentality to move and iterate quickly with a focus on driving growth.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Keywords: Microsoft Corporation, Germantown , Principal Program Manager, Executive , Ashburn, Maryland