IT Operations Manager
Company: Leidos Holdings Inc.
Location: Kearneysville
Posted on: June 24, 2022
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Job Description:
Description
Job Description:
The Homeland Security Solutions Operation within the Intelligence
Group at Leidos currently has an opening for a Data Operations IT
Manager to work in Kearneysville, West Virginia. The Operations
Manager will serve as the Leidos primary representative responsible
for all Enterprise Operations services and collaboration with other
service providers in the developing, operating, and maintaining
critical United States Coast Enterprise Operations Data Center for
the Department of Homeland Security (DHS) United States Coast
Guard's Command, Control, Communications, Computer, Cyber and
Intelligence Service Center (C5ISC) - Kearneysville, WV. Under this
program, Leidos will partner with the USCG C5ISC in continuing to
evolve and modernize the infrastructure managed services to empower
the end users (EUs) to successful execute the USCG's eleven
mandatory missions.
The Data Operations IT manager is responsible for a broad range of
duties, with a primary emphasis on continuous data security, data
accessibility and data availability of the USC's Enterprise
Operations Center for all of the 65,000 EUs. The Data Operations IT
manager will
Basic Qualifications
* Lead the coordination with Operation Centers (NOSC, NOC, SOC,
EOC, etc.) leads and support personnel to resolve service
disruption issues and to enhance situational awareness and
operational service performance.
* Guide and direct the day-to-day activities required to deliver
end-to-end monitoring, management, administration, and maintenance
for all enterprise services and infrastructure
* Ensure continuous monitoring/management of cyber security service
components (e.g. alarms, events, logs) for security, capacity,
performance, availability and support elements (power/cooling)
* Lead weekly service operations meetings apprising Government
leadership of SLA performance, network and system operations,
security, remediation activities, performance impacts, system
outages, and other operational matters
* Ensure adequate resources, procedures, and reporting for backup,
restore, and data recovery strategies and consistency with SLA
requirements
* Ensure all network devices and systems comply with the
configuration baselines and all Security Technical Implementation
Guides (STIGs) are accurately configured and applied
* Ensure processes are in place to review, update, and develop
documentation for system and network services, data storage
operations and maintenance processes and procedures, and provide
recommendations for improvements/changes
* Provide support to the network and systems security personnel in
Information Assurance and Cybersecurity incident response
* Guide and direct performance of operational security functions,
as required, and provide accurate reports, to include but not
limited to Information Assurance Vulnerability Alerts (IAVAs) and
vulnerability patching
* Have a Bachelor's degree from an accredited college or university
in computer science or related field
* Equivalent years of directly related experience may be considered
in lieu of educational requirements.
* The Data Operations IT manager requires a minimum of 8+ years of
experience including IT Operations, with expertise in leadership
and expertise in identifying, planning, developing, and executing
IT operations including (7+) years of prior experience leading,
managing, and overseeing large-scale enterprise operations and
support teams
* Demonstrated experience managing globally dispersed teams with
responsibility for service operations comprising at a minimum
network operations, administration, operations and maintenance, and
security operations and monitoring
* Demonstrated expertise in Enterprise Operations, including
management of enterprise operation centers
* Demonstrated experience in operations and maintenance of complex
IT solutions in a large scale, distributed enterprise
* Demonstrated experience in practical application of life-cycle
system engineering (SELC) for IT infrastructure
* Demonstrated experience transitioning from complex Enterprise IT
legacy system to modern state-of-the-art Enterprise IT systems,
Networks and cloud capabilities
* Demonstrated support of Security Operations Center functions such
as continuous monitoring, operating, reporting, and detection,
investigation, and defending and maintaining the cyber security
components
* Demonstrated support of continuous monitoring and management of
cyber security service components (e.g. alarms, events, logs) for
security, capacity, performance, availability and support elements
(power/cooling)
* The Data Operations IT manager have intimate knowledge of
cybersecurity and security applications.
* Must have: Certification in ITILv4.0 foundations
* Preferred Qualifications
* Master's Degree in related IT field, DoD 8570 IAM II
Certifications such as CAP, CASP, CISSP, CISA, CISM, GCED, GCIH, or
GSLC
IMSCG
Pay Range:
Pay Range $113,100.00 - $174,000.00 - $234,900.00
Covid Guidance
In order to enter Leidos facilities in the U.S. and to attend
Leidos events outside our facilities, employees are required to be
vaccinated for COVID-19 or maintain proof of a negative COVID-19
test within 96 hours of entry. In addition, we are receiving
guidance from certain customers that onsite contractor personnel
will need to be fully vaccinated to access customer facilities. If
you are not vaccinated, please consider getting your COVID-19
vaccination as soon as possible. If you have any questions, please
contact your Talent Acquisition POC.
About Leidos
Leidos is a Fortune 500 technology, engineering, and science
solutions and services leader working to solve the world's toughest
challenges in the defense, intelligence, civil, and health markets.
The company's 43,000 employees support vital missions for
government and commercial customers. Headquartered in Reston,
Virginia, Leidos reported annual revenues of approximately $13.7
billion for the fiscal year ended December 31, 2021. For more
information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why
we craft compensation packages that reflect the importance of the
work we do for our customers. Employment benefits include
competitive compensation, Health and Wellness programs, Income
Protection, Paid Leave and Retirement. More details are available
here.
Securing Your Data
Leidos will never ask you to provide payment-related information at
any part of the employment application process. And Leidos will
communicate with you only through emails that are sent from a
Leidos.com email address. If you receive an email purporting to be
from Leidos that asks for payment-related information or any other
personal information, please report the email to [email
protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment
without regard to sex, race, ethnicity, age, national origin,
citizenship, religion, physical or mental disability, medical
condition, genetic information, pregnancy, family structure,
marital status, ancestry, domestic partner status, sexual
orientation, gender identity or expression, veteran or military
status, or any other basis prohibited by law. Leidos will also
consider for employment qualified applicants with criminal
histories consistent with relevant laws.
Keywords: Leidos Holdings Inc., Germantown , IT Operations Manager, Executive , Kearneysville, Maryland
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