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Sodexo USA: Director, Industrial Engineering And Continuous Improvement - Labor

Company: Sodexo USA
Location: Germantown
Posted on: August 29, 2020

Job Description:

Unit DescriptionSodexo Healthcare is in search of a Director, Industrial Engineering & Continuous Improvement Labor who will be responsible for establishing, validating and updating labor standards for Healthcare service operations and focus on optimization of all process improvements related labor opportunities from an automation perspective. Responsible for the development, deployment and maintenance of engineered labor standards. Oversee and lead process change initiatives for their assigned area of responsibility; collaborating with counterparts to maintain a cohesive national approach. The Director will identify, train, coach, develop process change agents, direct reports, and high potential future leadersThis is a virtual position with travel up to 40% depending on location.In this position you will Develop a deep understanding of all relevant current state service lines and processes and establish collaborative relationship with key stakeholders to ensure implementation of quality, sustainable changeUnderstand current and emerging technologies and develop strategies to leverage themPartner with operations, marketing, and business transformation departments to identify and prioritize offers that will improve Sodexo and our client's competitive advantageHolistically engineer processes (current and future) to maximize efficiency and quality ensuring adoption and sustainabilityLead the development of and implementation of processes and mechanisms for labor forecasting, staffing, modeling, incentive performanceEnsure organization is measuring and reporting out on all relevant metrics as it relates to productivity, cost, efficiencies, budgets and compliance requirements.Manage annual budget for the team as well as making sure all projects are executed on time, on budget with expected result and ROI.Provide budget guidance to Healthcare Operations teams regarding disruption, loss of productivity costs, and startup costs as it relates to projects.Additionally, you will Understand national and global operational strategy as well as specific client needs in assigned areaCreate and maintain a portfolio of change initiatives in assigned area ensuring visibility to all company and major client initiativesEffectively utilize the IE Business Improvement model to filter, scope, and prioritize change initiatives ensuring both a cohesive national strategy and key local needs are metManage direct and indirect reports in deploying process change within assigned area ensuring department ROI commitments are metKnowledge and SkillLeadership, emotional intelligenceContinuous improvement, creative problem solvingIndustrial engineeringProject management / strong organizational skillsOperations managementData and statistical analysis, technical proficiency: Enterprise Resource Planning systems, databases, advanced Microsoft ExcelQualifications:Bachelors Degree or equivalent experience7 to 10 years work experience with process improvement projects, project / program management, Industrial EngineeringLean Six Sigma Black Belt certification/PMP certificationThe ability to work with multiple disciplines and build strong relationshipsPosition SummaryResponsible for providing operational support to existing and prospective client account's within a division or regional area within a division. Directs the support of one or more operational functions to support and to maintain compliance with the client contract. Aligns services in support of company or divisional initiatives. Provide services in support of the sales effort through feasibility studies, pricing, and quality service. Directs resources in response to client account needs and requests. Provides leadership and training to client accounts on operational subject matters. Supervises a team of operational/project support positions.Qualifications & RequirementsBasic Education Requirement Bachelor's Degree or equivalent experienceBasic Management Experience 7 yearsBasic Functional Experience 7 years of experience in operationsSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo USA, Germantown , Sodexo USA: Director, Industrial Engineering And Continuous Improvement - Labor, Executive , Germantown, Maryland

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